On Sunday, January 12, 2003, at 09:14 PM, elliot noss wrote:
Define "significant", please...Today each of account management, product management, marketing, support and compliance have significant interaction with resellers
- If I have an account manager, I've *never* heard a single peep from them.
- If there's a product manager who claims to be communicating with me (outside of anything posted to this list) they're lying.
- If there's someone from marketing who has ever approached me about my reseller account, I'm blissfully unaware of it.
- I've never heard from anyone in compliance, except for when I raised a stink about "how to bulk-submit to Tucows a bunch of Tucows domains with bad WHOIS info" and got derisive e-mail from the compliance department.
- My support turnaround is usually about 48 hours. No significant complaint there.
D
