> OK I have only done US$3000 worth of business through OpenSRS. Not huge > but then not too small an amount! So at this rate I will not get listed > until about 2009?
We have spent over $12,000.00+ in registrations off hand and still not considered. So please don't feel left out.... We make most off our funds off of hosting but it still makes you think... -- Mike Allen, 4CheapDomains.Net [EMAIL PROTECTED] http://www.4CheapDomains.Net Need Advertising? Try DeerSearch.Com http://www.DeerSearch.com ----- Original Message ----- From: "Peter Kiem" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, January 14, 2003 3:45 AM Subject: Re: Referral List > Hi Dave, > > Thanks for taking the time to respond to our concerns. > > > we identified the following elements as the basis for inclusion: > > And lets look at them how they apply to my small business as I am sure > they apply to many of your small resellers. > > > 1. Length of time as a Tucows reseller > > March 2000 > > > 2. Volume of business done with Tucows, including both > > registration activity levels, and that Tucows is the > > reseller's only supplier for domain names > > Tucows is my only supplier for domain names and certificates with the > exception of Enetica for .au domains and that arrangement was organised > through Tucows anyway. > > > 3. The breadth of products or services that a reseller > > sources from Tucows > > Domain names and certificates. > > > 4. Quality of end user customer support > > Have you EVER asked or tried my level of customer support with my > business since I started with OpenSRS in March 2000? > > > 5. History of policy compliance > > Have you EVER had a compliance problem with my business since I started > with OpenSRS in March 2000? > > > Of these five, the issue coming through in this discussion > > is #2 - the volume of domain activity. We have never used > > OK, I don't see any problems with my eligibilty EXCEPT for #2, the > numbers game. Tell me where I dont meet your criteria except for the > number of registrations I process for you? > > > hard numbers, but I will clarify this as it should help the > > messaging for this program. The threshold for inclusion will > > be either 1) a total of 1,000 domains under management with > > OpenSRS, or 2) 50 to 100 domain transactions per month. As > > OK I have only done US$3000 worth of business through OpenSRS. Not huge > but then not too small an amount! So at this rate I will not get listed > until about 2009? > > > This element does two things. It rewards resellers when they > > reach a specific level by including them in a program not > > available to all resellers. Second, there is a correlation > > between our resellers that focus on this business full time > > (we have many resellers that are in this business as a side > > line or part time) and their level of registration activity. > > No, this helps the large reseller get larger and does NOTHING for the > smaller reseller to get to the magic 1000 domains or 100 per month. > > The domain registrations make a significant portion of my business but > no I am not in the business solely of selling domain names. I use the > domain names to try to get customers for web hosting services so like > ezgoing I keep my prices low. > Does that mean I place a lower priority and are less committed to > OpenSRS because of it? No! I see the domain registrations as a very > important part of my business strategy. > > > As is always the case, there can be exceptions to any threshold. > > If you feel you have a strong presence in a particular market, > > geography being one of many examples, please discuss this with > > your Account Manager. We will look at these on an individual > > basis. If you are unsure who your Account Manager is, email > > us at [EMAIL PROTECTED] > > How do you justify that according to your resellers page there are only > TWO companies in the whole of Australia that register .com/.net/.org > domains and NONE that register .biz domains? > > It is a slap in the face that you don't even have 5 resellers listed for > Australia in the referrals page in a whole damn COUNTRY when you > evidently have a LOT more. I can understand you wanting to filter it a > bit when you have hundreds listed but TWO? Come on!!! > > > comments. At the same time, I am concerned that little > > recognition has been given in this discussion to what we do > > on a daily basis, to the benefit of every Tucows reseller, > > which is to continue to improve upon the quality and functionality > > of the OpenSRS system and provide excellent customer service and > > support. This remains our focus moving forward. > > As I said in my email last night, don't get me wrong, I think you have > been doing a wonderful job and hope you continue doing it. But myself, > and quite a few other resellers (based from this list and private > emails) think you are taking the wrong approach on the referrals list > matter. > > We feel left out in the cold even though we continue to give our > business through OpenSRS while you pay more attention to your larger > resellers. > > We are not asking for cheaper domains, well at least I'm not :), all we > are asking for is a damn link from Tucows to say they acknowledge the > Tucows <---> reseller business arrangement, to give a customer browing > the OpenSRS site a chance to come and have a look at us as well and > perhaps help us along a bit more so we can put even MORE business > through OpenSRS! > > Help us grow so we can keep OpenSRS growing! > > -- > Regards, > +-----------------------------+---------------------------------+ > | Peter Kiem .^. | E-Mail : <[EMAIL PROTECTED]> | > | Zordah IT /V\ | Mobile : +61 0414 724 766 | > | IT Consultancy & /( )\ | WWW : www.zordah.net | > | Internet Hosting ^^-^^ | ICQ : "Zordah" 866661 | > +-----------------------------+---------------------------------+ >
