On Wednesday, September 03, 2003 2:06 PM [EDT], George Kirikos <[EMAIL PROTECTED]> wrote: > If someone's account is suspended at all, wrongfully, that causes > damage. Just a "complaint" (notice the words in the contract is > "Abuse event OR complaint) should not be sufficient to get your > account suspended. [snip] > I've had folks make numerous erroneous complaints about my > webhosting or email in the past, and have never been shutdown, as > all the complaints *proved* to be bogus (e.g. folks who don't know > how to use SpamCop, or don't know how to do reverse DNS, etc.), and > the providers took the time to notify me of the complaint first, > before disabling the service. When you own a lot of domain names, > especially generic names, the odds of getting those complaints > increases even more.
You're getting carried away with speculation here, George. I am sure Tucows knows how to read message headers and verify a complaint. It is not necessary (nor desireable) for them to describe this process in detail in the abuse policy. Did these other providers who contacted you first actually promise in their abuse policy that they would do so?
