Quoting Mike Masin ([EMAIL PROTECTED]): > Agreed. Suspension/Termination should only be the result > of a trial and verdict. I'd like to be in the decision > loop for the accounts I've sold; if it's a user that I > know personally I can vouch for them or make sure they > understand the consequences if they do it again. >
Unfortunately the anti-spam activists do not accept much less that a prompt public hanging for first offenders. ISPs and email service providers with an AUP that does not enforce "Spam and you will be terminated" will sooner or later wind up in blocklists all over the planet. Then you have thousands of customers that are pissed. John Capo Tuffmail.com > > On Tue, 2 Sep 2003 13:41:00 -0700 (PDT) > George Kirikos <[EMAIL PROTECTED]> wrote: > >Hello, > > > >--- Mike Masin <[EMAIL PROTECTED]> wrote: > >>Hi George. I've been using/selling it since it launched. > >>It's a solid offering with excellent value. > > > >Thanks. One thing I read in the contract concerned me, in > >the Schedule > >B "Abuse Policy": > > > >"In the event of Internet Abuse event or complaint, the > >offending > >e-mail account will be suspended and the Domain Admin > >will be notified. > >In the event a second Internet Abuse event or complaint > >occurs within a > >period of thirty (30) days, the entire domain will be > >suspended and the > >Domain Admin will be notified." > > > >Perhaps I'm reading this too closely, but the above seems > >to be a > >"shoot first, ask questions later" policy --- i.e. > >someone could > >maliciously shut down one's email system simply by making > >a FALSE > >complaint??? > > > >If I was going to use the service, it would be for > >important domains, > >which I'd not want shut down (e.g. my PRIMARY personal > >and business > >domain names). A "guilty upon complaint" policy is simply > >unacceptable, > >if my reading of the above is correct (i.e. I'm not a > >spammer, so the > >only complaints would be either 1) malicious or 2) > >mistaken identity, > >e.g. when folks misread the headers of an email, or 3) > >innocent third > >party (spammers misuse real people's email addresses, > >forging the > >"From"). > > > >Are there any assurances from Tucows/OpenSRS that a > >domain's email will > >be kept up and running until AFTER such time as a > >complaint is fully > >investigated?? Perhaps a "white list", of folks whose > >domains are known > >to be legit? (e.g. I'm the only person sending from the > >domains, and > >I've been an OpenSRS reseller for years -- clearly > >there's enough of a > >relationship to be put on a whitelist, to not "shoot > >first and ask > >questions later." Or maybe not! ;) [shoot first, and then > >buy WLS slots > >on all my domains!] ;) > > > >Sincerely, > > > >George Kirikos > >http://www.kirikos.com/
