Yes, I have noticed this a lot, not just other companies, but departments
within my last company - lots of lip service, and very little method.

The only reason it doesn't bother me is because I don't have time to get mad
at what other people do.  I could be mad at offshore developers for taking
American jobs (they don't, but it's something people get mad at), at
politicians lying to the public (it's a given), at bad people getting away
with bad things and good people having the book thrown at them.

I can't really control any of the above scenarios, so it's a waste of time
to get mad about them.  With the usability situation, the best I can do is
demonstrate inarguably that my methods yield great results.  If the groups
you describe don't follow the same methods, but call it usability, then
*probably* their results will be sub-par.  Then again, they could call it
whatever they want and if their results are just as good or better than
mine, who am I to say they're doing it wrong, or discourage people from
using them.

Focus on your work, and spreading the word/teaching folks about usability,
and don't worry about the others.

Bryan
http://www.bryanminihan.com

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Adam
Connor
Sent: Tuesday, October 30, 2007 5:47 PM
To: [EMAIL PROTECTED]
Subject: [IxDA Discuss] When those who know little about Usability offer
Usability Services


Have you noticed other groups doing similar things?

Does it bother you as much as it does me?

-adam


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