"Is this the price we pay for growing popularity of Usability and
User-Centered Design?"

Yes, unfortunately. On the plus side, this has led to an increase in
self-perpetuated knowledge as applied to perceived value. In other
words - people know they want it, but they may not be completely
familiar with the specific processes or deliverables. It's a start.

It can still be frustrating, though. At a recent seminar, our
moderator described the difficulties involving UX practitioners
throughout the project lifecycle. Stakeholders seem content to
request something like "just give me a half-pound of that there
usability stuff," usually too late in the game. Again, it's a
start.

Great thread, thanks. 


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Posted from the new ixda.org
http://gamma.ixda.org/discuss?post=21962


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