On 14/11/07 8:10 PM, "kswang" <[EMAIL PROTECTED]> wrote:

> However, personas will not be able to define how the users are going
> to carry out the task or how they are going to approach their goals.

I've distilled observed user behaviour into written personas along these
lines .. one persona might be described as being a playful explorer, another
a methodical and cautious planner, and a third as a smash-n-grab drive-by
visitor type, amongst other approaches.

That's usually enough to make the penny drop and prevent grounding by the
designers.

e.

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