>
> Predictability is one important attribute of usability for most
> products; however, if you are a game designer, then unpredictability
> is important for posing gamers with some challenge.


We may be talking about 2 different things, though. If you're playing a
video game and you shoot a guy in the chest and he dies a dramatic death and
hands a grenade to another bad guy before falling 12 floors to his last
breath, that would be an unpredictable event, and would certainly add to the
enjoyability and challenge of the game.

If, on the other hand, nothing happened after shooting him in the chest,
well, that would be a usability issue.

Eh?

-r-
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