Conceptually, I can agree that usability is a continuum (or a scale,
as Jared puts it). To the extent that a definition is possible, for
the reasons Chauncey points out, I think we _must_ define it.
Otherwise we have all the credibility of the ancient alchemist,
shrouding our work in mystery and ultimately having it condemned as
hokum.

The specific components or attributes of usability do vary from one
project to another. But predictability, being partly intuitive (the
user's responsibility) and partly experiential (the
designer/programmer's responsibility), is a key attribute that moves
us toward the   side of the usability continuum.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=29451


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