I have used 'novice' --- On Tue, 6/3/08, Katie Albers <[EMAIL PROTECTED]> wrote:
From: Katie Albers <[EMAIL PROTECTED]> Subject: Re: [IxDA Discuss] unsophisticated users To: "Alla Zollers" <[EMAIL PROTECTED]>, [EMAIL PROTECTED] Date: Tuesday, June 3, 2008, 4:03 PM Naive? It's used fairly often in a variety of contexts to describe any group of people who are unacquainted with the basics of whatever you are discussing. At 11:15 AM -0700 6/3/08, Alla Zollers wrote: >Hi Everyone -- > >I am having a bit of a terminology problem within my company. Most of the >product people and developers like to refer to our users as >"unsophisticated" (a euphemism for dumb). My understanding of the majority >of our users is that they are generally of a lower socio-economic level and >so don't have regular access or extensive experience online. > >I mentioned this to the director of product and he asked me to come up with >a different terminology for our segment of users, as we wish to expand to >the more affluent and internet savvy segment. > >I am not sure what would be a good terminology for our "unsophisticated" >users? Do you think personas would help in this situation? > >Thank you! > >Sincerely, >Alla -- ---------------- Katie Albers [EMAIL PROTECTED] ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help