Hi,
As a designer who maintained ATM interfaces of a leading bank in Turkey for
more then 2 years, i can easily say that its all about technology, easy of
use and marketing. Finance is one of the heaviest competition field in
Turkey and companies heavily invest in technology. ATM and web banking
penetration is enormous and many banks heavily promote these tools.

Nowadays you can buy match or concert tickets from ATMs, pay your bills or
credit card payments without any need for a card. ATMs are 16million
colored, touch-screened and heavily updated with promotion materials.

People are easily using them for any activity and banks are promoting that
with getting service fees if you do the same operations inside the bank.


IMO its very similar to using data services with a 1st generation mobile
phone and an iphone.


Best regards,
Yunus Tunak

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Creative Lead, Partner
spacesheep interactive  |  www.spacesheep.net  |  Istanbul, Turkey

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On Thu, Jun 26, 2008 at 7:22 PM, Evan K. Stone <
[EMAIL PROTECTED]> wrote:

> Has anyone here heard of any studies or research that has been done to
> determine why many people have an aversion to making deposits at ATMs?
>
> Is it a fundamental distrust of handing money to a machine, or are there
> deeper issues involved?
>
>
> evan k. stone | sr. ux developer | dragnet solutions, inc.
>
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