One thing I started to do was create a chart using pen and paper.  On
the left side I list the numbers corresponding to the users.  Across
the top, I leave open.  As I read my notes, I write issues
encountered across the top of my chart and mark the user number with
a a tic.  As I review all my notes I start to see the issues that
have the most tics and repeating across users.  I can always go back
to the exact user to review video if I had more questions.

As a time saver, I started to create my chart before the testing
begins and takes notes during testing this way as well.  But still
review my notes again afterward.

Knowing where the most issues were, I can write up my report focusing
on solutions to those issues first.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=30937


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