HFI has a unique model where a few (under 20) full time UX/IA resources work on/off site with US clients to do research, define requirements and explore some design solutions, but the bulk of the wireframing and ux design (production) is actually done by ux/ia resouces in india - so client facing work is done on site US UX professionals that than direct/manage a team of production ux folks in india. I have seen a bit of the work product and it seems relatively successful as a business model - but I don't know +/- whether it works for their clients.
My personal experience is that it is hit or miss and requires a very large commitment to do well. We had a Bangalore office for development based on wireframes and IxD specs for Kayak when we first started - but that didn't work out to well. We switched to just doing code production in our bangalore office - and that didn't work out too well either b/c it seems to benefit most from economies of scale and commitment to communication. In another company we had a very successful relationship with our indian office, but it had nothing to do with UX - that was all done in the states. On Thu, Oct 16, 2008 at 8:10 AM, Atul N Joshi <[EMAIL PROTECTED]> wrote: > Hi everyone, > > Our group and I work in the area of User Experience Design in the Indian > markets. Our focus has been primarily in three areas- > > 1) International and Indian Products and Services offered to Indian Users > > 2) IT companies in India who wish to offer products and services in the > international markets but lack UXD expertise. We also help them to > institutionalize / train. > > 3) International UXD companies who wish to leverage on "offshoring" to an > indian partner. We focus on services that may not need direct end user > involvement in the process. > > I have been privately asking the following question to some of our clients > and partners. I would appreciate your views on the same. > I have put some blunt questions here: > 1) What are the top benefits that have been seen while working in > an offshore UXD partnership. > 2) What are the top drawbacks. > 3) What are the difficulties / benefits that a split-work scenario offer > (UXD Onshore - Development Offshore or vice versa) > 4) What works / does not work and why? > > I assume that there could be several types of relationships and layers. I > have mentioned 3 types in which we have worked in the past, there could be > more. Please do specify anyhting in particular about any type of > relationship you may have noticed / experienced. > Look forward to your response, > Regards, > > -- > Atul N Joshi > Design Director, > Design Incubator R&D Labs (P) Ltd, > Mumbai - India > info: www.designincuabtor.com > mailto: [EMAIL PROTECTED] > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > -- ~ will "Where you innovate, how you innovate, and what you innovate are design problems" --------------------------------------------------------------------------------------------- Will Evans | User Experience Architect tel: +1.617.281.1281 | [EMAIL PROTECTED] aim: semanticwill | gtalk: wkevans4 twitter: semanticwill | skype: semanticwill --------------------------------------------------------------------------------------------- ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
