Very interesting point of views so far.

Here are my two Paise ( 'two cents' if you please, but the difference is
1:40 ) :-)



I have three seemingly unconnected observations. Lets see if there is an
affinity insight in between those.

Personally, I like to design for Indian Users. I will tell you why. In
India, if you travel 250 Kms in any direction, from any point, everything
changes. The spoken language changes, the written script changes, the
culture changes, religion (or its interpretation) changes, FOOD changes,
water changes, people's skin color changes, economics change, weather
changes etc. To design for such diversity, every project has to be crafted.
Designing for India, trains Designers to work for alien contexts all the
time.



My second point - In India, most UXD professionals I have met either come
with a Indian college degree in Design or an American college degree in
Human Factors, the rest come from engineering and technology backgrounds and
are mostly self taught. Unlike software engineering, Interaction Design was
never a focus for most universities in India, and still isn't. I personally
feel, Designers need to publish more and Human Factors professionals need
more training in Design Principles. For the rest, some good educational
institutes like IIT Bombay and our group offer training and focus more on
"Excellence" (ref. Dave's write-up) than certification.



My third point- When I work with Indian IT companies, (most of them are
CMM-5 and ISO etc). For the size of efforts they run, I guess one has to be
extremely systematic and process driven. I find that to be a problem
sometimes, because as a Designer, I like things to more fuzzy, thresholds
more flexible and everything not so uptight! However, I refuse to buy the
argument that the IT companies in India have communication problems. I
trouble between Engineering and Design as ideologies. But I admit, I have
never met a more motley bunch of professionals with an OCD for documentation
and clear communication than the ones in Indian IT companies. If these
companies can make technology, including rocket science work, we should
certainly give it more benefit of doubt.



If all these three observations are true, then I see this affinity-



1) There still aren't Standard Formats of Communication between Designers.
For example- When I made films as a student film director in my design
school days, if I said to the film crew that "I want a 'master shot', cut to
a 'dolly' till the 'frame is tight' on the character's face"- Everyone
including the cinematographer, the actor, the editor, the sound recorder,
the grip, etc all understand. We don't really have that in our profession do
we? The problem I feel is standard vocabulary and standard deliverable
formats.



2) There are cultural gaps in making designs offshore, and huge ones. The
gaps are both ways; for designers in India to understand the context of
users, for designers outside India to understand the Software Development
context in India.  But if 18th century Sociologists / Ethnographers from
Europe can understand tribal Africans and present them to the world,
19thCentury Archeologists can understand how the Neanderthals lived
and acted, I
am sure 21st Century Designers can understand the culture and needs of users
and developments team members in different parts of the world. The biggest
advantage in India (as Alok mentioned) is that Designers are very close to
where the product is actually being imagined, created, developed and built.
I think Design overall shall be better if the Designer is involved in every
detail of the product and available as part of the development team rather
than away from the team. Perhaps, Indian Designers need to spend more time
in the context of the User or International Designers need to spend more
time in context of product development. That can reduce time to act AND
improve quality of design.



3) I feel Indian Designers do not get many opportunities to publish.
Firstly, its lack of local conferences; there should be more. Secondly, it's
very expensive for them to participate in International conferences. I think
Indian Designers have a lot of opportunity to bring Design centre stage by
improving design inputs during product creation during the development
cycle. I feel the international community should support more Design
Research in India, and in turn, it will create newer opportunities for
everyone everywhere.

I feel, through collaboration, everyone makes more business because the size
of the pie is larger. Everyone improves quality of design, because Designers
are close to user data and designers are also close to product development.
This is assuming that there is enough knowledge and communication between
designers at both ends.



Regards,

-- 
Atul N Joshi
Design Director,
Design Incubator R&D Labs (P) Ltd,
Mumbai - India
info: www.designincuabtor.com
mailto: [EMAIL PROTECTED]
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