Hi:

Never liked the term "offshoring" as it implies sending something
out to be done for cheaper OR that the countries that work is being
sent to are seen as "cheap" -- When in fact there is some superb
and quality work being done in those markets whether that be India,
China, Hong Kong, Japan, Philippines (to name a few)

Perception plays a huge part.

I do suggest that there is a real benefit to conducting specific user
research activities in a local context to better inform a product
around local needs. Sometimes a piece of work can be handed to a
local UX team to do it and sometimes it needs careful management and
mentoring from a central team (based in the US or Europe etc) on what
we want to find out and how it fits into an overall strategy.

One trend we have seen is when people speak about localization they
often see it as "translation" and not willing to invest the time or
money to better understand a local market and the impacts on the
product design going forward.

rgds,
Dan

-- 
Daniel Szuc
Principal Usability Consultant
Apogee Usability Asia Ltd
www.apogeehk.com
Usability in Asia 

The Usability Kit - www.theusabilitykit.com


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=34390


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