I still say interaction designers doing user study is kind of like an
architect asking what parts of the house they should knock down so
they can make what the people really wanted to live in.

If you are doing your job right, you should have gotten it right the
first time. Rather than wasting countless dollars developing
something that doesn't work, in the hopes that you can fix it by
seeing how users deal with it.

I'd like to see study for the sake of study only, much like we have
science for the sake of science. Then take what we learn through
study, create rules based on long chains of study, and then never
have to do those same studies again.

You know, apply the scientific method to informing us, and then use
our expertise to make better products cheaper and faster.

We know a lot about how to build systems that make sense and have
intelligent saving. I don't think we need to do any study to solve
the saving problem we were presented with here.


Will


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=34463


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