At the same time, lack of alpha order is a greatsign that you need to take a look at what the order actually is. As much as half the time (18 years of software QA), no intentional has been applied at all.

You're right that the #1 priority should be first, but only if such can be determined. And the real problem isn't that #1 isn't first but that the order after that isn't clear. If #4-6 aren't clearly orderable (by the user!), then having #1 followed by a jumble likely doesn't give value. They find what they want quickly 25% of the time but have to struggle for the rest --> bad experience.

The advantage of alpha order us that is that while nothing is easier to find, nothing is harder, either.

-- Jim
   Via my iPhone

On Feb 4, 2009, at 10:19 AM, Rob Pearson <[email protected]> wrote:

As I understand it, the context of the question is site nav.
Alphabetically arranged site nav is one of the things I look for in
an expert review as a sign that someone hasn't put enough thought
into users' priorities.

I like to see harmony between users' priorities, the order of links
in the nav, and the positioning of elements in the visual hierarchy
of the page: Your #1 user priority should be the first link in the
nav and be supported by the prime element page.



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Posted from the new ixda.org
http://www.ixda.org/discuss?post=38149


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