We spent a lot of time talking about this. There'll be so many
products, and so many that can fall into multiple categories; and in
the end, our categories will be arbitrary anyway. If you're buying
an art deco couch, that could be under furniture-couches-large or
styles-art deco-furniture or interior-living room-furniture-large or
items-large-rectangular-wide or lifestyle-upscale-expensive or
style-modern-prewar-art deco or colored-two colors-black and white or
lord knows how many others. 

Forcing categories means forcing the audience into a particular
mental model, and in the case of our store that has so many users of
different professions, we inhibit as many as we help.

For this, using keywords and allowing powerful filtering will get the
user where they want while taking advantage of their own mental model
(assuming the manufacturer puts the right combination of keywords
in).

Yes, we're limiting the user. But I think most people will prefer
coming to the problem with their own language. I'm just worried that
without Google indexing a big site, we won't even show up on their
radar.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=38306


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