The point of a category tree is to facilitate a very limited search
based on an initial assumption or mental model. But you have to agree
with that breakdown, and the manufacturer has to have the exact same
definition, or you're actually driving the user away.

Category have the *illusion* of usefulness when dealing with large
sets. Imagine a Venn diagram with multiple fuzzy-bordered bubbles -
which is what the real world is like. If an item is even 1% outside a
bubble it won't show up in a category. Yet the user is forced to make
an arbitrary distinction - is it a comedy or a drama or a family movie
or a children's movie or an animated movie (all could apply to
Finding Nemo). You pick the one that you think is most likely and
hope that you're right. And if you're not? SOL. But if there's no
categories? You skip the whole farce and go right for your OWN logic.

Telling the manufacturers that there are no categories will at least
make them put the categories in the keywords, so folk are no worse
off, or, in my hope, they'll look at other likely ways a customer
might find an item and put in more.

Categories are fine for computer components. It stinks for books,
movies, clothes, people, or anything else that doesn't have only one
possible interpretation.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=38306


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