I don't have any numbers to share with you, so I'm taking off my UX hat and putting on my online shopper hat (I wear this one well. And often;-)
At what point in the process does shipping information appear? I often get fairly far in the checkout process before this information displays. When it does, it's often higher than I was expecting and I leave. Other times, I only start the check out process to get the shipping information - I wasn't really committed to buying in the first place. Not sure if this is relevant to the site your working on. Good luck! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=39119 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
