FYI, what I just heard from the stakeholder is that "this is an
understood expectation" from the types of people who even get to
this page. That it is essentially industry standard to not tell them
there's a form; they understand that is the process.

Now, I don't know if that is true or not as I've not been given any
data to support it, but that's what it's come down to.

At least I'm furthering my knowledge with all of your help here :)


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=44570


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