Thanks again, all for the advice. I must say, though I agree with Joshua and Christopher (as well as others) about getting the data to support or dispel the notion that the behavior is truly acceptable, the situation we're in is much like what Caroline suggested in her last response: sometimes it is just the way it is.
Rather, I'm in a situation where I am the sole internal UX person at a company that though it's been in business for over 20 years, has internal processes that don't yet gel with what we UX practitioners understand to be the most useful in designing an easy-to-use website. The group I'm in is making slow progress in that direction, but for the most part, every meaty interaction design project that I see float by me is only that in *my* eyes. It's a constant, "choose your battle" situation, in which I'm fighting fires, not studying what's causing them in order to keep them at bay. Our team is trying to make progress, but it's a large shift in internal processes that needs to occur from the top down, and we're trying to weave UX into that as we go. -Jennifer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44570 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
