On Wed, August 26, 2009 08:18, Asbjorn wrote:
"Consumers" don't equal "users".
"Customers" do.

That's not universally true, especially here in the US. Motorola's customer for mobile phones are the carriers, not the end users. When Verizon had Motorola disable Bluetooth on the RAZR, it wasn't to benefit the end user (me), it was to benefit Verizon so they could sell me data transfer over the network by the byte.

Another example is cable boxes -- I don't really have any say in the features of a STB, the cable company works with Scientific Atlanta or whomever to develop the features of the box. (Granted, CableCARD will change this dynamic quite a bit.)



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J. Eric 'jet' Townsend, IDSA
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