>
>  A manager said last week: "We are a technology driven corporation
>> and that is why we are so successful".
>>
>
> User-centered design is not a panacea, nor is it helpful for every type of
> design problem.
>
> As I've mentioned before, UCD is just one approach to design (
> http://www.ixda.org/discuss.php?post=35466).
>
> There are many companies that have reached millions in sales without
> conducting user-focused research activities. Did they do it wrong? No.
>
> So, instead, I'd give Ali different advice: Instead of trying to convince
> your manager he's wrong, assume he's right.

I'm afraid this will leads designers' work into a trap, if the designer
really assumes the "tech driven is right".
But as a tactic, designer could avoid such fruitless discussion ( like, "No,
xxx should be user needs/motivation driven instead of tech driven" )  , with
a user centered driven mind-set in the core, and push the product
development going. As the result, more than less, user centered driven
methods will push tech's improvement as many designers found, which will
convince tech/engineering side co-workers.

Cheers,
-- Jarod
-- 
http://designforuse.blogspot.com/
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