Great response Adam...thanks for tying everything in together!

I didn't mean to start a civil war on here guys, my apologies. I did learn a
lot though about the different sides and found things I can appreciate about
both.

Supporting a heterogeneous environment, I hope LOPSA continues to grow it's
goal of having sysadmins from both sides of the fence. I haven't been around
this community as long as most all of you have, but I have enjoyed the
discussions I've seen so far.

Thanks again for everybody's input, I'm glad to be here!

On Fri, Jan 28, 2011 at 7:43 AM, Adam Levin <[email protected]> wrote:

>
> You know, I've been enjoying this discussion very much, despite the
> homeland threat level occasional veering towards fuschia.
>
> I don't know about anyone else, but I've gotten a few key points out of
> all of the information presented:
>
> 1) *Vendors differ* in their approaches to creating systems and software.
> Windows comes from a desktop background where they had to deal with all
> levels of user experience, while UNIX comes from a very different
> background.  Both sets of vendors, however, have come a long way since
> their beginnings.  Windows had a lot of learning to do in the server
> realm, but long gone are the NT Server days.  Powershell is a significant
> tool, and as has been mentioned, more and more of the Windows system
> internals are coming out into the open for people to use and understand.
> On the UNIX side, we've come a long way from cryptic libraries and
> do-it-yourself drivers.  In fact, without Red Hat and Suse doing the work
> they've done on the support contract side, larger companies would never
> have taken linux seriously (and Sun might still be around :) ).  UNIX is
> more user-friendly than ever, and they learned that by watching Windows.
> This brings up a second point:
>
> 2) *Employers differ* on what they want and need out of their technology.
> Some companies are willing to put their money behind strong technologists
> who have a lot of low-level knowledge of the systems and can debug those
> drivers, while others require accountability outside the company in the
> form of service contracts and SLAs.  Even when paying for software and
> systems, though, someone earlier mentioned expecting them to be bug-free.
> I think that's a bit optimistic, and why we still need sysadmins to help
> manage those bugs, find temporary fixes, and report to the interested
> parties to work with them to a resolution.  Some companies are willing to
> work with CentOS and Ubuntu while others insist on RHEL, AIX and Windows,
> and they don't need or want their employees spending time debugging and
> fixing, but rather want them engaged in relationship management to get
> things done.  That brings up a third point:
>
> 3) *Sysadmins differ* on what they bring to the table and how they do
> their jobs.  In fact, we as a group can't even seem to agree on what a
> system administrator is, so it should be no surprise that employers don't
> really know either, and there is therefore a wide array of expectations by
> our various employers about how we should be spending our time.  Some of
> us come from strong technology backgrounds like computer science and
> software engineering, and we find jobs that require that level of skill
> because we enjoy it.  Those employers expect us to be mucking with code to
> make things smoother or more efficient.  Some of us come from more of a
> business background and prefer to manage the vendor relationships to get
> satisfaction, and our employers expect us to be on the phone with those
> vendors or with the (usually outsourced) help desk dealing with things
> like reporting and commercial management/deployment tools.  Sysadmins
> even, believe it or not, differ on how they want to interact with each
> other.  It may very well be that UNIX, because of its design and use
> cases, tends to foster more involvement with peers, while Windows, again
> because of its design and use cases, fosters more involvment with vendors
> and technical support institutions.  There is still a need for admins of
> all types to talk with and learn from their peers, even when their peers
> may deal with "the other OS".  Hopefully LOPSA can fill than need.
>
> 4) Finally, *communities differ* in their missions and how they support
> the various vendors, employers and technologies.  Just because the Windows
> community doesn't support as much code-diving as the UNIX community
> doesn't mean it doesn't exist.  There seem to be plenty of forums and
> blogs online for Windows users, and there are conferences, though they
> have different offerings from the more UNIX-centric conferences because,
> as already mentioned, UNIX and Windows are still different.  There are
> also vendor communities, for tools that are cross-platform or for
> technologies (like storage) that apply all over.  My employer, being a
> pharmaceutical, is part of a community of companies who face similar
> organizational and regulatory challenges, but since we don't see people
> from academia, it might be easy to imagine that there's less of a
> community there, which is far from the case.
>
> The approaches all differ, but in the end what we bring to the table is
> enabling companies (that is, employers) to meet and exceed their goals
> through the application of appropriate technology, keeping that technology
> performing at acceptable levels, improving on the existing technology when
> possible, and finding new technology as needed.  Again, I think we all
> hope that we as an organization can bridge all of these differences and
> bring the whole of the sysadmin community together.
>
> -Adam
>
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