On Thu, Jan 5, 2012 at 1:20 PM,  <[email protected]> wrote:
>
> The problem is that many people consider 'spammish' to be any e-mail that
> they don't want to see now that was sent from any business, even if they
> asked for it at some point in the past.
>
> People sign up for mailing lists, and then mark the mail from the lists as
> spam.
>
> People sign up for notifications from their bank and then mark the mail from
> their bank as spam.
>
> They almost never complain to the sender, they instead just mark it as spam,
> with if this is coordinated in an ISP (or the marking reports it to a
> blacklist mainatiner) will result in the source being marked as a spammer,
> even if the user did opt-in to the mail. This almost always happens with no
> notification to the sender. The first the sender learns of it is when other
> people at the same ISP (or at a different ISP that uses the same blacklist)
> start complaining about not getting their messages.
>

The majority of our spam complaints fall in that category.  However
Amazon (and some of our previous mail partners) do in fact send us a
notification of the spam complaint.  Though I'm sure many ISPs don't
do this, I've seen reports from the major ISPs.

I don't get these reports when I send emails through my own
infrastructure - they're more likely just to block me.
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