On 1/5/2012 11:20 AM, [email protected] wrote:
On Thu, 5 Jan 2012, Steven Kurylo wrote:
I consider spammish to be getting emails you didn't sign up for;
whether you signed up for nothing, or signed up for certain
content/frequency and end up with something completely different.
Along with a few other things, like being able to opt out, being
deceptive, etc.
The problem is that many people consider 'spammish' to be any e-mail
that they don't want to see now that was sent from any business, even
if they asked for it at some point in the past.
People sign up for mailing lists, and then mark the mail from the
lists as spam.
People sign up for notifications from their bank and then mark the
mail from their bank as spam.
They almost never complain to the sender, they instead just mark it as
spam, with if this is coordinated in an ISP (or the marking reports it
to a blacklist mainatiner) will result in the source being marked as a
spammer, even if the user did opt-in to the mail. This almost always
happens with no notification to the sender. The first the sender
learns of it is when other people at the same ISP (or at a different
ISP that uses the same blacklist) start complaining about not getting
their messages.
For the life of me I can't remember what it's called, but we have an
arrangement with Road Runner where they automatically e-mail us whenever
one of their customers marks one of our e-mails to them as spam.
It never ceases to amaze me just what people will classify as spam. For
example recently someone purchased a camping permit through one of our
websites. We sent them a receipt/order confirmation e-mail with details
about the permit and they marked that as spam, having literally just
finished purchasing it. Unfortunately the details I get from Road
Runner are often nearly meaningless so we can't actually track down and
phone the user.
Paul
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