dsdreamer wrote:
> Don't get me wrong, I am fan of Slim Devices and what they do and I do
> still recommend them to friends.  But if the *perception* is that the
> experience of these wonderful products is likely to spoiled by the
> quality of the software, their success will be limited.  So, if a
> professor of computer science at Cal feels that the experience he had
> is not recommendable to others, don't just condescendingly dismiss it.
> Suffice to say, if I were in a QA or marketing role at SD, I would make
> sure his voice was heard!
>   

I know some CS professors that are pretty clumsy with modern networking 
gear. Of course, every bad experience should be taken seriously by SD. 
I'm quite surprised that support didn't recognize this if it's such a 
common problem. OTOH, if all else fails a factory reset *is* the 
standard procedure.

I was a little bit irritated to find out that in order to switch my 
receiver from wireless to wired I needed to 'factory reset' my 
controller and enter the bloody WPA key again. At least that was well 
documented.

Regards,
Peter

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