MrSinatra;472406 Wrote: 
> imo its ok to suggest to the forum poster to post it to bugzilla, (and
> some help pointing them to it or the thread explaining it should be the
> default) but there are clearly cases where thats simply not going to
> happen and yet a true bug has been reported and seen by an employee.
> 
> in those cases, imo, the employee has a responsibility to follow up to
> see what became of it and file it if need be.

Like I mentioned earlier, in those cases the developer will form an
impression based on the impression of the reporter who formed an
impression on the forum posters impression of the problem. It's a fun
variation of the Broken Telephone game... 

What I'm saying is that the "returns" of a bug report diminish very
fast as the quality of the report goes down (because of the broken
telephone effect). There are of course bugs that really are easy to
explain and reproduce, but most bugs aren't like that -- even if they
seem totally obvious to the original poster.


-- 
jku
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