MrSinatra;472406 Wrote: 
> imo its ok to suggest to the forum poster to post it to bugzilla, (and
> some help pointing them to it or the thread explaining it should be the
> default) but there are clearly cases where thats simply not going to
> happen and yet a true bug has been reported and seen by an employee.
> 
> in those cases, imo, the employee has a responsibility to follow up to
> see what became of it and file it if need be.
> 
> yes, its great that this forum and bugzilla is available to us all, but
> lets not lose the big picture.  the collective feedback, which is
> uncompensated in any direct way, is to their business interests and
> benefit.  again, imo, we do them more of a favor than they do us, and as
> such, they shouldn't be so reluctant to file bugs or whatever on what
> they see here, esp if the person isn't going to.  they are getting paid
> afterall.

In some cases I do agree with you my friend but I'm sure sometimes they
are off the clock and just reading the threads. If this was an official
support forum I would agree wholeheartly but I now don't see anything
wrong with making sure it gets into bugzilla by having the person with
the problem explain it themselves to make sure it gets presented
correctly.


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