Ok I am back in the UK.

I have been with Qnap over at CeBIT over the last couple of days and I
am waiting for an answer from their technical team.

Currently as it stands at the moment it seems like all of the problems
are being caused by incompatibilities between the HDD we have fitted
and TS-101. Neither are faulty.

I will make an announcement either tonight or tomorrow with regards to
what we are going to do to fix the problem. We are hoping that a simple
firmware fix will cure the problem but we may need to swap out the HDD's
we have installed.

Either way we will be controlling it from Progressive rather than
directly through your reseller.

I can only apologise for the fact that this has happened but please be
assured that we will be fixing the issue one way or another as soon as
possible.

Regards

Paul
Progressive Consumer Electronics Ltd


-- 
ultra238a
------------------------------------------------------------------------
ultra238a's Profile: http://forums.slimdevices.com/member.php?userid=626
View this thread: http://forums.slimdevices.com/showthread.php?t=20393

_______________________________________________
Discuss mailing list
[email protected]
http://lists.slimdevices.com/lists/listinfo/discuss

Reply via email to