Leopard install issues, mostly with the dvd drive I'm guessing. I ended up using another Mac to install it to the hard drive on my MacBook. Another one involved the display on my mom's laptop not working during the install, but Voiceover fixed that :)
Also, that monday night appointment was the only one I could get. The rest were at some absurd time during class. cheers, jane On Nov 25, 2007 5:05 PM, Cara Quinn <[EMAIL PROTECTED]> wrote: > Well, I wouldn't call it West LA either, <smile> but that's what > they call it on their lil greeting msg when you call that particular > store... And info can never seem to find one located in Century > city. but hey, as long as we all know where we're talking about / > going! <smile> > > yeah, Monday night probably wouldn't be the time I'd pick to go > either. ick!... > > Out of curiosity, what was the prob you were having?... > > Smiles, > > Cara :) > > > On Nov 25, 2007, at 4:41 PM, Jane Lee wrote: > > > Hmm, I've never heard anyone refer to that one as being the one in > > west LA, > > cause that's sort of pretty general and there's a couple stores that > > might > > fall under that category. > > I don't know what it is, but I never get an opening for a spot. The > > last > > one was a Monday night at 7pm or something stupid. At least the > > store is > > only like a 5 minute drive from home, but that's still fairly > > annoying. > > > > On the flip side, I've had a fair amount of awesome customer service > > from > > Apple, it's just that as far as their stores are concerned it's not > > the > > best. > > > > cheers, > > jane > > > > On Nov 25, 2007 4:37 PM, Cara Quinn <[EMAIL PROTECTED]> wrote: > > > >> wow! lovely note indeed! <smile> assuming you addressed it to > >> me personally as I'm in the same area?... > >> > >> Definitely sounds very aggravating! > >> > >> When you're saying Century City, are you referring to the one in > >> the West Field Shopping Town on Santamonica blvd in West LA? I > >> believe it *is* technically in century City but they call it the West > >> LA Apple store as far as info is concerned... > >> > >> Anyway, if that's the one, then that's also the one that I've had > >> great service at. It's also always packed though too, so I'm betting > >> that's part of why you've had so much trouble... > >> > >> it may also depend on the time of the week you come in. I find that > >> on > >> the weekends, the staff seem a bit more knowledgeable in terms of > >> actual tech specs and such. They've always been willing to take time > >> to give me far and above the attention I want, but if I had a tech > >> issue I'd probably shoot for the weekends!... lol! > >> > >> Anyway, sorry to hear your troubles... I obviously wish you the > >> best... > >> > >> Smiles, > >> > >> CQ :) > >> > >> > >> On Nov 25, 2007, at 3:51 PM, Jane Lee wrote: > >> > >>> Hey Cara. > >>> I had a problem with my MacBook and tried to make concierge > >>> appointments at > >>> the half dozen Apple Stores in and around LA - Century City, Grove, > >>> Beverly > >>> Center, Santa Monica, Glendale, Northridge, Pasadena, Sherman Oaks - > >>> and > >>> none of them had open spots for the Genius Bar. A week after > >>> looking at the > >>> concierge sites every few hours, I managed to snag one at Century > >>> City two > >>> days in advance at the only time that was available which was highly > >>> inconvenient, and ended up with an empty brained infuriating Genius > >>> who > >>> didn't solve the problem because I found a workaround during that > >>> week it > >>> took to get an appointment but would have liked to get the problem > >>> looked at > >>> anyway. The alternative was waiting in the standby line for an > >>> indeterminable amount of time at which point you may not even be > >>> able to see > >>> anybody. > >>> > >>> However, to counter that point, I don't know why I have so much > >>> trouble here > >>> in LA, but I had zero trouble up at the San Francisco store back > >>> during WWDC > >>> where an extremely courteous genius helped me out with my broken > >>> power > >>> adapter and on my way in under 10 minutes of walking into the store, > >>> even > >>> though my appointment was not till way later. > >>> > >>> I miss the days when Glendale was one of the only stores in the > >>> entire > >>> country and I only had to wait 10 minutes before seeing a genius who > >>> actually knew more about Macs than I did. Nowadays, it's a two day > >>> wait at > >>> an inconvenient time to get some dimwit who got scant amounts of > >>> training > >>> and seems to hate talking to customers. Wonder if it's some devious > >>> plan to > >>> get people to buy ProCare and to call in and talk to incompetent > >>> call center > >>> staff instead of going to the store to wait in a long line only to > >>> get > >>> pissed off about the level of service..or rather, the lack thereof. > >>> > >>> cheers, > >>> jane > >>> > >>> On Nov 24, 2007 1:47 PM, Cara Quinn <[EMAIL PROTECTED]> > >>> wrote: > >>> > >>>> David, thanks for posting this. -A very good read!... > >>>> > >>>> This is exactly the feel I get in the West LA store. It's way hip > >>>> and > >>>> someplace I actually *enjoy* being, as electronics stores go. > >>>> <smile> > >>>> > >>>> anyway, have a great day!... > >>>> > >>>> Smiles, > >>>> > >>>> Cara :) > >> > >> --- > >> View my Online Portfolio at: > >> http://www.onemodelplace.com/CaraQuinn > >> > >> > >> > > --- > View my Online Portfolio at: > http://www.onemodelplace.com/CaraQuinn > > >
