And that may be the case, but like I said, I was only speculating on what may or may not be the issue. Do I believe they should have purchased more hardware or bandwidth? No, if you want it bad enough, you'll wait for it. You are correct, Apple is the only company with such services where folks will wait and pile up in lines for a new product. Hey, it'll all be fine in the end and piss on the media. THey aren't happy unless they 're trashing someone.

On Jul 12, 2008, at 10:14 AM, Shaun Jones wrote:

Here is another perspective on matters. If I were rolling out a large project and it was hot and everyone wanted it, but my biggest expense was the servers, would I buy bandwidth for 1 day for new adopters and have that bandwidth barely used the following day. Nope I would pay for a normal load and wait it out. Bandwidth is expensive and for only one day of excitement it isn't worth the cost. Taking the news report out of the picture Apple is one of the few companies that can launch a product and all over the world people are lined up by the hundreds at thousands of stores to buy a phone. I wouldn't buy the bandwidth for that type of activation because they want it, so they'll wait a day to activate. With that being said we no longer have server issues for the I Phone or Mobile Me, we just don't have full access. This is a development and deployment issue not server load balancing or bandwidth issues.
On Jul 12, 2008, at 8:10 AM, Scott Howell wrote:

Well you may be correct, but regardless, Apple really doesn't want to be upsetting customers. I'm not sure if they feel it might be a risk to purchase more bandwidth, don't have the hardware and software to handle the larger volume of traffic even if a temporary increase, not doing proper load balancing, or what the situation is. Either way it's important for any company when performing such a massive upgrade and rollout of a new product to be prepared to handle the load. I'm only speculating on why or what could be the cause since really no one knows except Apple. It could even be an unforeseen problem they just haven't made public. It's just a bit unfortunate to hear how the media is making light of the situation and AT&T isn't really helping matters. I guess Apple probably is feeling like their face is being a little rubbed into it. grin

On Jul 12, 2008, at 7:47 AM, John Moore wrote:

I agree Scott. I appreciate that they're trying to do this, but they overdid it. They probably don't have enough bandwidth or server space for this. I honestly think less people will buy the IPhone because of the downtime.


Scott Howell
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