This is what I was getting at with my short message. the problem arose when you tried to create the second playlist while having the nano open. ITunes became befuddled. Dumping ITunes is quite a chore but it can be necessary as it can be necessary to do this with any app with a database but I usually find that when I want to correct a data base issue, I can correct it without killing the app but making sure all the db is gone. There is quite a bit of db in the new ITunes and one of the first things I do is turn off genious so I have one less db to contend with. In your detailed steps, the oops jumped right out at me. I always make sure everything I want to sync is ready to go before connecting my IPod and just to be doubly certain, I don't have my IPod launching ITunes when connected and always do things manually till I am certain that things are the way I want them. This way, if the nano is synced and I decide I want to ad something else to it, I can just ad it while it is still plugged in.
----- Original Message ----- From: "Christopher Gilland" <[EMAIL PROTECTED]> To: "General discussions on all topics relating to the use of Mac OS Xby theblind" <[email protected]> Sent: Tuesday, November 04, 2008 8:22 AM Subject: Re: Update on Nano issue. Ryan Unfortunately, restoring did not do the trick. This apparently is a much deeper ITunes issue. I mean, they had to make an RTA for it at Apple, if that says anything. I spoke to one of the highest leveled certified Apple Product Specialists, who apparently has worked for Apple for over 10 years, and even he! and all of his colleagues! had no clue. When I completely uninstalled ITunes, then downloaded the dmg, and reinstalled, then created my playlist again, and only? and only! then, replugged in my Nano, it resolved the problem. Ester, as for your mis-understanding, no, my father is probably gonna wind up using his laptop which is a Windows machine to manage his music. The only reason that I synced it with my Mac, was because it was his bd, and I wanted to open the thing up, and have it pre-loaded for him with some of his favorite tracks. Yeah, I know: he only can sync it with one library, which awe great! means now, he can't sync it with his Inspiron 1000 unless he first erases the content currently on it. Now, Apple did! tell me, of a work around. I dono how true it is though. I don't have another IPod to test it with. Apparently, when it says it's synced with another library, do I wanna erase and sync with the new computer, someone told me if you click on cancel, then go to the settings of the IPod, and switch it to manually manage in the summary tab, then, I can actually at that point use the drag drop option, and just manage it that way, yet not delete anything. I dono how true that is, but anyway, that's what they told me, at least. Chris. ----- Original Message ----- From: "Ryan Dour" <[EMAIL PROTECTED]> To: "General discussions on all topics relating to the use of Mac OS X by theblind" <[email protected]> Sent: Tuesday, November 04, 2008 1:01 AM Subject: Re: Update on Nano issue. > Hello, > > I think I can get to the bottom of this really quick for you. If at any > point you accidentally disconnect an iPod while syncing, you really > should use the "Restore" button. First, your spoken menus are going to > potentially be out of sync. iTunes references XML files stored on the > iPod, and therefore may think voice files exist that simply don't. It > appears that the xml is updated first, then files are synced. > > This also effects items synced from playlists, and playlists scheduled to > sync. In any case, there is a reason it says "Do not disconnect." If you > use disk mode, you can click the eject button in iTunes, or simply visit > the desktop and press command-e on your iPod. You also may name the iPod > something totally different from the disk name. > > Yes, you can sync as many iPods to a single library as you desire, and > manage them all the way you wish. I have a great environment where I can > experiment with this stuff all day, and I've seen every combo you can > imagine. Video iPods and nanos, iPhones and Touches, all on the same > library. Even two different nanos. Just make sure you name them > differently, it may not be a requirement, but you're bound to confuse > them yourself. > > Good luck, simply restore and forget about your problem. > > Ryan > > > > > > On Nov 3, 2008, at 10:38 PM, Esther wrote: > >> Hi Chris, >> >> I guess you did the reinstallation of iTunes before you got my email >> suggestion to create a smart playlist. For what it's worth, my unstated >> guess was that you had run into a problem in disconnecting the iPod. >> I'm still somewhat unclear as to whether you intend to sync your >> father's iPod with your iTunes account (permanently -- this means that >> he does not have a separate iTunes music account either on your Mac or >> on your PC or whatever -- he is only ever going to transfer music from >> your iTunes account). If you intend to let him use this player for his >> own music, the iPod Nano 4G that you gave him should be set up to sync >> with HIS account, if he has his own computer (either Mac or PC) or a >> separate account on one of your computers. >> >> You asked: >>> In other words, I wonder if it is possible that perhaps you only can >>> sync >>> one IPod automatically per computer. Yeah, I know you can sync >>> unlimited >>> IPods with one library, but I wonder if they all have to be set to >>> manually >>> manage, then you have! to drag/drop. I'm thinking you only can have >>> one >>> IPod set to auto sync. All the others *must!* be done through manual >>> mode. >>> Otherwise it seems to corrupt your preferences somewhere. >> >> >> Nope, each iPod is separately recognized. You can have multiple iPods >> sync'ed to your iTunes library, and you can have different content >> selected for each one of them. Otherwise, it would not make sense if >> Apple wanted to sell someone an iPod Classic to store an extensive >> library and still persuade them to buy a Nano for working out in the gym >> if they told them that they either had to sync exactly the same content >> or else manually manage their music. And remember, older iPods don't >> support the same content -- like movies -- while Nanos and Classics >> don't support applications designed for the iPhone. >> >> What happens is that each device, it's capacity, sync configuration, >> etc. is separately recognized and configured. You could corrupt this if >> you managed to mess up the com.apple.ipod.plist file. However, if you >> want to take a look at that, you can use QuickLook and go to your >> /Library/Preferences folder (use the Command-Shift-G shortcut for "Go to >> folder" in Finder and type in "/Library/ Preferences"), select this file, >> and press space bar to activate QuickLook. >> >> I suspect that restoring the devices might also have fixed the way they >> were recognized in iTunes, but I wouldn't have taken that step until I'd >> checked some other things first. >> >> Cheers, >> >> Esther >> >> >> >> >> On Nov 3, 2008, at 5:47 PM, Chris Gilland wrote: >> >>> OK, guys. I sent this to the guy who is now in charge of this case, >>> from Apple. Yall look this over. I'd like a 2nd opinion, but, I >>> think? we may? be getting to the bottom a this, finally! >>> >>> I'm obviously not including this guy's personal e-mail address he gave >>> me, or he'd have my head, but I've at least! below pasted exactly what >>> I wrote him. Tell me if yall think my theory's correct. >>> >>> >>> >>> Hey Nate, it's Chris Gilland. I spoke with you regarding the weird >>> ITunes >>> issue with syncing playlists. >>> >>> I went to the site you gave me on how to properly remove ITunes, and >>> did it. >>> I reinstalled from the itunes dmg image, then recreated a playlist >>> called >>> "IPod." I then plugged in the IPod. Well, something really odd >>> happened. >>> Disc mode got enabled under the summary tab. Well, whatever... I >>> disabled >>> that, and went under the music tab. Guess what! I now see all the >>> playlists including "IPod." Is that not something else? I musta not >>> removed it correctly at all the first time, as that did the trick. >>> Good >>> golly Miss Molly though. Hey, that'sw a good song! O wait... Anyway, >>> I >>> r'r'r'really! wonder why it did this. I'm scared at this point to plug >>> another Nano in. OK, so yeah, like, check it out. Here's my theory. >>> >>> I wonder if... >>> >>> Could it be, that just as you can only sync one library at a time with >>> an >>> IPod, I wonder if it goes the same way with auto syncing libraries. >>> >>> In other words, I wonder if it is possible that perhaps you only can >>> sync >>> one IPod automatically per computer. Yeah, I know you can sync >>> unlimited >>> IPods with one library, but I wonder if they all have to be set to >>> manually >>> manage, then you have! to drag/drop. I'm thinking you only can have >>> one >>> IPod set to auto sync. All the others *must!* be done through manual >>> mode. >>> Otherwise it seems to corrupt your preferences somewhere. I cannot >>> really >>> pinpoint down where, but apparently, that must be the case. Tell ya >>> what: >>> >>> Can you do me a favor? Try grabbing two Nano 8 gigs if possible, and >>> sync >>> one of 'em automatically. Then go on that first one and sinc it in the >>> music tab with just one manually created playlist. Now go plug the >>> second >>> IPod in. Try then to sync it with another manually created playlist >>> sepret >>> from the one you used for the first IPod. Tell me if that works. If >>> it >>> does, then that proves my theory wrong. If it disappears, then >>> reinstall >>> ITunes, and you'll be fine. I just wanna have another person try >>> testing my >>> theory and see if then! they can regenerate this issue. I'll betcha >>> almost >>> anything that my theory's right, but I dono for sure, and, I may be a >>> teer3 >>> tech agent for another company, but even teer3 reps are known to make >>> booboos at times. LOL! Anyway, let me know please what that does, or >>> if >>> you think my theory even remotely! may be right. >>> >>> Thank you ever so much for all of your help tonight. I thoroughly >>> enjoyed >>> talking with you. >>> >>> Chris >>> >>> >> >> > >
