Ed,

Many thanks for the feedback. I always appreciate it. A couple of comments 
inline: 

> On Mar 10, 2015, at 9:53 PM, Edward Lewis <[email protected]> wrote:

> Before "running with" a commentary, try to contact those with first hand 
> knowledge to see if they will discuss any parts of it with you - knowing that 
> your commentary is going to be public.

I typically try to do so... when I can reach someone - and also when I have the 
time to do that level of checking.  In this case I had no contacts at HBO, 
assumed Dyn would not talk about a customer and had already exchanged email and 
tweets with Jason at Comcast. 

I was trying to be as quick as possible, while still being accurate, to try to 
dampen some of the raging going on social media that was ranting about Comcast 
when I felt they did the right thing. 

> but a suggestion to try to narrow the message.  Like, once i got to there 
> being a step 3a or 3b, I was kinda loosing my will to finish the article.

What? Are you saying I write too long???

I'm probably guilty as charged... I think I was daydreaming during the class in 
school about brevity - which is why I tweet, honestly... to have that daily 
practice in focused brevity. :-)

(There is also the 10+ years I spent in corporate training and the teaching 
work before that... all of which wires me to explain, explain, explain....)

And in all seriousness, I have in mind to write a smaller focused post on 
another site tomorrow that summarizes the issue and points over to this 
Deploy360 blog post for those who want the longer narrative. 

Thanks again,
Dan

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