With XMLUI, an administrator is not able to see tasks that s/he has not 
submitted or is in the approval group for. I suggest looking at the 
membership of the step 3 approval group for that collection and contacting 
someone in that group. In managing our repository, we use a "Notify" group 
that includes select administrators. We add this Notify group to all 
collections that we aren't responsible for approving. That way, when this 
type of event occurs, we can access to the item, as long as someone hasn't 
already claimed it from the task pool.

Anne

On Friday, January 24, 2020 at 8:31:27 AM UTC-5, Claudia Jürgen wrote:
>
> Hello Andrew, 
>
> the submission are still in the workflow, third step pool, not having 
> been picked up yet. 
> They only appear in your MyDspace, if you have submitted them or are 
> responsible for a workflow step. 
>
> As a dspace admin you can see all ongoing workflows. 
> Log in to the UI as admin 
> Administer -> Content -> Workflow 
> On database level you can query the workflowitem table, to see more 
> details. 
>
> Hope this helps 
>
> Claudia Jürgen 
>
>
> Am 23.01.2020 um 22:19 schrieb Andrew Kierig: 
> > Has anyone dealt with submissions in limbo with the status "Awaiting 
> Final 
> > Editor's Attention?" 
> > 
> > We've got a few submissions from our University Theses and Dissertation 
> > person that have gone off into this status. Neither myself or my boss 
> can 
> > see them, so we're a little puzzled about where they might be. Haven't 
> been 
> > able to find anything on here, the wiki, etc. They're somewhere on the 
> > server (we found a few) but scattered around DSpace's data folders. The 
> > person who submits these ETDs has all of the appropriate permissions for 
> > these folders. 
> > 
>
> -- 
> Claudia Juergen 
> Eldorado 
>
> Technische Universität Dortmund 
> Universitätsbibliothek 
> Vogelpothsweg 76 
> 44227 Dortmund 
>
> Tel.: +49 231-755 40 43 
> Fax: +49 231-755 40 32 
> [email protected] <javascript:> 
> www.ub.tu-dortmund.de 
>
>
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