I'm sure that all package delivery companies lose packages. My point,
written while this crap was all going on, was to not use Fedex, due to their
lack of customer support. In their defense, everyone I talked to apologized
and sympathized with me. Great, but I wanted my computer. Every time I
called back, I got a new person, and the person I dealt with before was
"unavailable"
I was real disappointed with their ability to get my package back.
Especially after they promised me repeatedly that they had it back.
Mark
http://www.fedexsux.com
> From: [EMAIL PROTECTED]
> Reply-To: [EMAIL PROTECTED]
> Date: Tue, 21 Mar 2000 08:26:37 EST
> To: Multiple recipients of DuoList <[EMAIL PROTECTED]>
> Subject: [Duo] Re: Apples dealing with dead 2400c's
>
> Mark,
>
> I don't agree with your moral since I've had trouble with Airborne also.
> There are thousands of detours that a package can take and many human
> hands involved. We just have to accept that, when it comes to Powerbook
> repairs, often half the battle is getting it there (and the other half is
> getting it home). Lower your expectations, and be happy that they
> usually find them eventually!
>
> Jerry
>
> This is in reply to the message (quoted below) from Duolist:
>
>> From: [EMAIL PROTECTED] (Mark Kral)
>> Sender: [EMAIL PROTECTED]
>> Reply-to: [EMAIL PROTECTED]
>> To: [EMAIL PROTECTED] (Multiple recipients of DuoList)
>> David,
>>
>> Thanks, but still no recovery. I sent in my 2400 to DT&T Monday night. I
>> paid Fedex the $50 to get it there priority overnight. Tuesday I call
>> DT&T, no laptop! I call fedex, they say they delivered it. It turns out
>> that they sent it to the wrong company! Anyways, throughout it all, I
>> spent about 4 hours on the phone with Fedex over the next 4 days. It was
>> finally delivered on Friday, so I don't have it yet.
>>
>> I've put up a web site, detailing my travails, but I don't have
>> yesterdays conversations up yet. Anyone who's interested can check it out
>> at http://www.fedexsux.com
>>
>> Moral of the story, ship with Airborne or UPS. And to top it off, Fedex
>> wouldn't pay for the return shipping so that I could have it today. So
>> I'm out an extra $30 to get it saturday delivered.
>>
>>
>>
>>> Mark, et al:
>>> Hope you have a speedy recovery!
>>
>> Mark
>> http://www.fedexsux.com
>>
>> ----------
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>>
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>>
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>>
>>
>>
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>> Date: Mon, 20 Mar 2000 19:26:04 -0500
>> From: Mark Kral <[EMAIL PROTECTED]>
>> To: Multiple recipients of DuoList <[EMAIL PROTECTED]>
>> Subject: [Duo] Re: Apples dealing with dead 2400c's
>>
>
>
> Jerry Krinock, San Jose, CA
> via Claris Emailer for Macintosh
>
>
> ----------
> Duo/2400 List, The friendliest place on the Net!
> A listserv for users and fans of Mac subportables.
> FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml>
> Be sure to visit Mac2400! <http://www.sineware.com/mac2400>
>
> XRouter | Share your DSL or cable modem between multiple computers!
> Dr. Bott | Now $199.99 <http://www.drbott.com/prod/MIH120.html>
>
> PowerBook Guy is | Click here!
> Everything PowerBook! | http://www.powerbookguy.com
>
> Midwest Mac Parts ][ <http://www.midwestmac.com>
> After-market parts for Macs. ][ 888-356-1104 ][
>
> MacResQ Reader Specials: 2.5GB Seagate SCSI: $119, 4GB IBM SCSI: $199,
> Norton Util. 4.0: $29, Mac Parts, Systems & Repairs <http://www.macresq.com>
>
>
>
----------
Duo/2400 List, The friendliest place on the Net!
A listserv for users and fans of Mac subportables.
FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml>
Be sure to visit Mac2400! <http://www.sineware.com/mac2400>
XRouter | Share your DSL or cable modem between multiple computers!
Dr. Bott | Now $199.99 <http://www.drbott.com/prod/MIH120.html>
PowerBook Guy is | Click here!
Everything PowerBook! | http://www.powerbookguy.com
Midwest Mac Parts ][ <http://www.midwestmac.com>
After-market parts for Macs. ][ 888-356-1104 ][
MacResQ Reader Specials: 2.5GB Seagate SCSI: $119, 4GB IBM SCSI: $199,
Norton Util. 4.0: $29, Mac Parts, Systems & Repairs <http://www.macresq.com>
