To continue with your analogy, I would say asking to hold the onions is not the same thing, but it would be to refuse to purchase their Big Mac and every other fast food chain's burgers until they loaded it with brand X's mustard, right after brand X gives you $100 and a 5 gallon lifetime supply of mustard. :)
Travis- -----Original Message----- From: Stephen Lee [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 11, 2005 12:51 PM To: EDI-L Mailing List Subject: RE: [EDI-L] Is EDI dead? These customer supplier relationship issues aren't specific to EDI. When you order your Big Mac from McDonalds and ask for no onions you are doing the same thing to them on a much smaller scale. I think suppliers need to keep better track of these specific customer costs. What happens alot of times are by the time a project get's to EDI the contract pricing is already negotiated, and the sales and IT organizations are different departments that don't communicate these extra costs. So it becomes a game of how much can the supplier bear before they realize and scream to renegotiate the contract. Sometimes these costs are fractions compared to the actual revenue being generated from a customer contract. Regards, -Steve Travis Truax To: EDI-L Mailing List <[EMAIL PROTECTED]> cc: Subject: RE: [EDI-L] Is EDI dead? 01/11/2005 01:35 PM Maybe you call it that, but some of us call it extortion. We have partners that require a specific VAN as well. It may not be common, but it's not rare either. Travis- -----Original Message----- From: Stephen Lee [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 11, 2005 12:07 PM To: EDI-L Mailing List Subject: RE: [EDI-L] Is EDI dead? This is called he who has the gold makes the rules. Seriously spokes aren't given a choice. Besides specialty VAN's like clearinghouses. It's a new one on me where a trading partner demands a specific EDI VAN no interconnects allowed, but I'm not surprised. Some of this stuff customer passing special costs either through charges of software requirements is unfair, but ultimately this stuff is the cost of doing business with that customer, otherwise if it is unprofitable business the supplier will drop the customer or go out of business. -Steve . Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Access the list online at: http://groups.yahoo.com/group/EDI-L Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
