Mark Bayern wrote: > Interesting, but certainly not my experience with Elecraft.
It's unusual for it to take more than half a day for us to get back to a customer on a service issue. But it can happen sometimes if we're short-handed or have a higher work load. Today most of the technical/ support staff is at a long lunch meeting, but I've already contacted them by cell phone, and this customer's issues will be dealt with when they return. I can understand how he feels. I've had my share of things go wrong with new products, and it's no fun being on either side of the equation. Fortunately it's rare in our case. 73, Wayne N6KR ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
