Hmmm. Eric, might we have a competitive lobbyist in our midst hurling negative-vibe bombs into the friendly confines of the E-Team territory? AND IN ALL CAPS?
Terry, W0FM -----Original Message----- From: Eric Swartz - WA6HHQ, Elecraft [mailto:e...@elecraft.com] Sent: Tuesday, February 07, 2012 4:37 PM Subject: Re: [Elecraft] No Response From Elecraft Hi Larry, Dale in our support group has replied to you via email just now. ( d...@elecraft.com ) Have you received his email? He'd like to get your phone number so he can go over your problem with you. You can also call and ask for him at 831-763-4211. Also, what email address did you send your support request to? I just checked all of our incoming email boxes and your email is not showing up there. supp...@elecraft.com and k3supp...@elecraft.com are our primary support email addresses. We also did not receive a phone message from you. What time of day and what number did you call? I personally checked all of our voice mailboxes and we did not have anything with your call/name or referencing KPA500. I'm mystified as to what happened. Dale will make sure we get whatever the problem is addressed for you as soon as he hears back from you. Regards, Eric WA6HHQ --- www.elecraft.com On 2/7/2012 1:33 PM, Larry wrote: > I HAVE BEEN HEARING ABOUT THE GREAT SERVICE THAT ELECTRIFY GIVES. WELL WE > BOUGHT A KPA-500 AMPLIFIER THAT HAS GONE BAD. WE SENT AN EMAIL YESTERDAY AND > TRIED TO CALL THEM TODAY. SO FAR NO RESPONSE. MAN WHAT SERVICE!!!!! K4MWE > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
