No. Actual older customer. Innocent mistake. End of thread.
Eric --- www.elecraft.com On 2/8/2012 12:04 PM, Terry Schieler wrote: > Hmmm. Eric, might we have a competitive lobbyist in our midst hurling > negative-vibe bombs into the friendly confines of the E-Team territory? AND > IN ALL CAPS? > > Terry, W0FM > > > -----Original Message----- > From: Eric Swartz - WA6HHQ, Elecraft [mailto:e...@elecraft.com] > Sent: Tuesday, February 07, 2012 4:37 PM > Subject: Re: [Elecraft] No Response From Elecraft > > Hi Larry, > > Dale in our support group has replied to you via email just now. ( > d...@elecraft.com ) Have you received his email? He'd like to get your > phone number so he can go over your problem with you. You can also call > and ask for him at 831-763-4211. > > Also, what email address did you send your support request to? I just > checked all of our incoming email boxes and your email is not showing up > there. supp...@elecraft.com and k3supp...@elecraft.com are our primary > support email addresses. > > We also did not receive a phone message from you. What time of day and > what number did you call? > I personally checked all of our voice mailboxes and we did not have > anything with your call/name or referencing KPA500. I'm mystified as to > what happened. > > Dale will make sure we get whatever the problem is addressed for you as > soon as he hears back from you. > > Regards, > > Eric WA6HHQ > --- > www.elecraft.com > > > On 2/7/2012 1:33 PM, Larry wrote: >> I HAVE BEEN HEARING ABOUT THE GREAT SERVICE THAT ELECTRIFY GIVES. WELL WE >> BOUGHT A KPA-500 AMPLIFIER THAT HAS GONE BAD. WE SENT AN EMAIL YESTERDAY AND >> TRIED TO CALL THEM TODAY. SO FAR NO RESPONSE. MAN WHAT SERVICE!!!!! K4MWE >> > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
