An UPS story: Some years ago, I sent my TS-940 transceiver to the Kenwood repair facillity in California (from here in western Washington). Kenwood repaired it in a timely fashion. It was shipped back to me via UPS. UPS dropped it, smashing in the left rear corner about 1 1/2 inches as it is heavy, weighing in around 54 lbs. I had to argue with a high level UPS manager in Seattle to finally get them to pay for a return trip to California and an ultimate re-repair.
After a lot of arguing UPS agreed to pay. I did not get my radio back until a few days past ONE YEAR had passed. However the radio once again worked perfectly and it looked like they put it in a new case. (the serial number is still the same) 73 de Jack / W7LD / "Lucky Dog" ----- Original Message ----- From: "Jack Berry" <[email protected]> To: "Fred Smith" <[email protected]>; "'Frode LA2RL'" <[email protected]>; <[email protected]> Sent: Friday, July 27, 2012 10:42 AM Subject: Re: [Elecraft] UPS has lost my KX3 :-( UPS is very, very good at their business. Bet you have it tomorrow! Imagaine how surprised the other person is that they received a radio and not clothing! God Bless & Best 73! Jack - WE5ST ________________________________ From: Fred Smith <[email protected]> To: 'Frode LA2RL' <[email protected]>; [email protected] Sent: Friday, July 27, 2012 11:16 AM Subject: Re: [Elecraft] UPS has lost my KX3 :-( That my friend is very hard to understand I'm sure, hope you get it sorted out soon. 73, Fred/N0AZZ -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Frode LA2RL Sent: Friday, July 27, 2012 10:54 AM To: [email protected] Subject: [Elecraft] UPS has lost my KX3 :-( Hi, Since I received my UPS tracking code last week I have been following the parcel's track through the US, arriving in Germany and then going through Denmark and Sweden before arriving in Oslo, Norway yesterday. The expected delivery was next Monday before the end of the day. However, today the postman arrived with a big parcel from UPS with my name, address and the correct UPS tracking code for my KX3 shipment. I hurried inside to open the box and almost had a heart attack. The box is full with clothes. I have got the wrong box and somebody else has got my KX3, :-( UPS says there must have been a mix of two or more shipments along the way. They will send me a new address labels for the box I have received and I hope they manage to trace the person who has got mine. A long wait just became even longer. 73's from a sad ham, Frode, LA2RL ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html ----- No virus found in this message. Checked by AVG - http://www.avg.com/ Version: 2012.0.2196 / Virus Database: 2437/5158 - Release Date: 07/27/12 ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net/ Please help support this email list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
