John,

When you try to run the utility, has MacOS ever at any point popped up and 
warned you that you’re trying to run something downloaded from the Internet?

Also, will you right click on the app, choose “get info” and check that it is 
22,545,264 bytes in size, and that is says it’s “kind” is “application?”

73,
David - N5DCH

> On May 12, 2020, at 10:13 AM, John Stengrevics <[email protected]> 
> wrote:
> 
> Hi David,
> 
> That box asking to accept terms doesn’t come up for me.
> 
> I’ve emailed tech support again (twice yesterday) - not holding my breath.
> 
> John
> WA1EAZ
> 
>> On May 12, 2020, at 12:06 PM, David Herring <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. 
>> I installed it on my macOS Catalina machine, double clicked it and it ran 
>> just fine. 
>> 
>> Initially I thought I had recreated your problem, in that when I 
>> double-clicked seemingly nothing happened,  but I discovered that there is a 
>> “click to accept license terms and conditions” pane that appears under 
>> everything else on the desktop. Once I found that and accepted their terms, 
>> the app popped right up. 
>> 
>> If you just installed this app, maybe dig around under things to see if it’s 
>> waiting for input from you somewhere. 
>> 
>> Otherwise, a quick note to Elecraft support may be in order.  Also I think 
>> the author of the app may monitor this reflector and might respond at some 
>> point if we don’t get it going for you before long.
>> 
>> 73,
>> David - N5DCH
>> 
>> 
>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> Thanks Bill.  That’s really odd.  It won’t run on my MacBook Pro with 
>>> Catalina same as yours.  
>>> 
>>> I assume you just double click it?
>>> 
>>> 73,
>>> 
>>> John
>>> WA1EAZ
>>> 
>>>> On May 12, 2020, at 11:12 AM, William Hammond <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> 
>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 
>>>> Late 2013, 2.9 MHZ I5, it runs the utility just fine.  I tested it just 
>>>> before this email , where I discovered there is a new load that requires a 
>>>> gain adjustment on the K3s for six meters.  I downloaded it and installed 
>>>> it and made the gain adjustment.
>>>> 
>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the 
>>>> Windows utility.
>>>> 
>>>> Just to let you know it will work great..
>>>> 
>>>> 73, Bill-AK5X
>>>> 
>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[email protected] 
>>>>> <mailto:[email protected]>> wrote:
>>>>> 
>>>>> Further to my earlier email:  The Utility does not run.  Perhaps 
>>>>> incompatible with the latest MacOS Catalina?
>>>>> 
>>>>> John
>>>>> WA1EAZ
>>>>> 
>>>>>> Begin forwarded message:
>>>>>> 
>>>>>> From: John Stengrevics <[email protected] 
>>>>>> <mailto:[email protected]>>
>>>>>> Subject: K3S Firmware Update for Mac
>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT
>>>>>> To: Elecraft Mailer <[email protected] 
>>>>>> <mailto:[email protected]>>
>>>>>> Cc: [email protected] <mailto:[email protected]>
>>>>>> 
>>>>>> I have downloaded the latest K3S Utility.  However, I don’t see an 
>>>>>> option for updating firmware on the Utility.  
>>>>>> 
>>>>>> I’m probably overlooking something simple.  Appreciate any suggestions.
>>>>>> 
>>>>>> 73,
>>>>>> 
>>>>>> John
>>>>>> WA1EAZ
>>>>> 
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