It feels like the utility pane is just simply “hidden” (one can do that with 
command-h, why one would want to I don’t know ;-). ) Anyway, when the Utility 
is running, is there an icon with a dot under it in the icon bar (presumably) 
at the bottom of your screen? If there is, click on it and see if that would 
bring the Utility pane up.

> On May 12, 2020, at 11:25 AM, John Stengrevics <jstengrev...@comcast.net> 
> wrote:
> 
> David,
> 
> The “About” pane does show up.  It offers the user to read the agreement, but 
> NOT to agree.
> 
> The Utility pane does NOT show up.
> 
> Tried it from Applications but, same result.
> 
> John
> WA1EAZ
> 
>> On May 12, 2020, at 1:21 PM, David Herring <david.n5...@gmail.com 
>> <mailto:david.n5...@gmail.com>> wrote:
>> 
>> OK, from these answers we can deduce that the app is actually running. The 
>> question is where the pane is...
>> 
>> John, I’ve had this happen to me before on other things…so launch the 
>> utility, go up to the top and under Elecraft K3 Utility, and choose “About 
>> K3 Utility”
>> 
>> Does the “About" pane show up anywhere? And does it bring with it the actual 
>> utility pane with it, by chance? 
>> 
>> Like I say, this has happened before where opening something else in an app 
>> makes the app show up. <shrug> Worth a shot.
>> 
>> Regarding location of the app, yes it absolutely should be in Applications, 
>> but I just launched mine from Downloads and it still works. But moving it to 
>> Applications would be well advised.
>> 
>> 73,
>> 
>> David - N5DCH
>> 
>>  
>> 
>>> On May 12, 2020, at 11:06 AM, Grant Youngman <ghyoung...@gmail.com 
>>> <mailto:ghyoung...@gmail.com>> wrote:
>>> 
>>> I don’t know guys.  It starts up fine here. 
>>> 
>>> Macbook Pro 2018, i7, latest Catalina.
>>> 
>>> Grant NQ5T
>>> 
>>>> On May 12, 2020, at 12:58 PM, John Stengrevics <jstengrev...@comcast.net 
>>>> <mailto:jstengrev...@comcast.net>> wrote:
>>>> 
>>>> Thanks to all for taking the time to help.  Here are answers to your 
>>>> questions:
>>>> 
>>>> Jack W6FB 
>>>> Version 1.19.9.6
>>>> Several times it showed ”initiatializing” then nothing
>>>> 
>>>> David  N5DCH
>>>> Yes, warned about running something downloaded from the web.   I click 
>>>> Open, the app appears on the dock
>>>> Right click on the app:  Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb 
>>>> serial - A503xyao at 38400 bps
>>>> 
>>>> David  W4SMT
>>>> The K3 Utility menu appears but there is very little under it:  About K3 
>>>> Utility, Services, Hide, Quit
>>>> I’ve rebooted countless times
>>>> 
>>>> Any other suggestions would be much appreciated.
>>>> 
>>>> John
>>>> WA1EAZ
>>>> 
>>>>> On May 12, 2020, at 12:31 PM, David Fleming <df...@yahoo.com 
>>>>> <mailto:df...@yahoo.com>> wrote:
>>>>> 
>>>>> Hi John,
>>>>> 
>>>>> Does the K3 Utility menu appear at the top of the screen when you double 
>>>>> click the app? Are you sure you’re clicking on the actual app and not the 
>>>>> .ZIP file?
>>>>> 
>>>>> Have you tried a reboot? The most current version (1.19.9.6) should run 
>>>>> fine on Catalina. 
>>>>> 
>>>>> David, W4SMT
>>>>> 
>>>>> 
>>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics 
>>>>> <jstengrev...@comcast.net <mailto:jstengrev...@comcast.net> 
>>>>> <mailto:jstengrev...@comcast.net <mailto:jstengrev...@comcast.net>>> 
>>>>> wrote:
>>>>> 
>>>>> Hi David,
>>>>> 
>>>>> That box asking to accept terms doesn’t come up for me.
>>>>> 
>>>>> I’ve emailed tech support again (twice yesterday) - not holding my breath.
>>>>> 
>>>>> John
>>>>> WA1EAZ
>>>>> 
>>>>>> On May 12, 2020, at 12:06 PM, David Herring <david.n5...@gmail.com 
>>>>>> <mailto:david.n5...@gmail.com> <mailto:david.n5...@gmail.com 
>>>>>> <mailto:david.n5...@gmail.com>>> wrote:
>>>>>> 
>>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft 
>>>>>> website. I installed it on my macOS Catalina machine, double clicked it 
>>>>>> and it ran just fine. 
>>>>>> 
>>>>>> Initially I thought I had recreated your problem, in that when I 
>>>>>> double-clicked seemingly nothing happened,  but I discovered that there 
>>>>>> is a “click to accept license terms and conditions” pane that appears 
>>>>>> under everything else on the desktop. Once I found that and accepted 
>>>>>> their terms, the app popped right up. 
>>>>>> 
>>>>>> If you just installed this app, maybe dig around under things to see if 
>>>>>> it’s waiting for input from you somewhere. 
>>>>>> 
>>>>>> Otherwise, a quick note to Elecraft support may be in order.  Also I 
>>>>>> think the author of the app may monitor this reflector and might respond 
>>>>>> at some point if we don’t get it going for you before long.
>>>>>> 
>>>>>> 73,
>>>>>> David - N5DCH
>>>>>> 
>>>>>> 
>>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <jstengrev...@comcast.net 
>>>>>>> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net 
>>>>>>> <mailto:jstengrev...@comcast.net>> <mailto:jstengrev...@comcast.net 
>>>>>>> <mailto:jstengrev...@comcast.net><mailto:jstengrev...@comcast.net 
>>>>>>> <mailto:jstengrev...@comcast.net>>>> wrote:
>>>>>>> 
>>>>>>> Thanks Bill.  That’s really odd.  It won’t run on my MacBook Pro with 
>>>>>>> Catalina same as yours.  
>>>>>>> 
>>>>>>> I assume you just double click it?
>>>>>>> 
>>>>>>> 73,
>>>>>>> 
>>>>>>> John
>>>>>>> WA1EAZ
>>>>>>> 
>>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <a...@me.com 
>>>>>>>> <mailto:a...@me.com> <mailto:a...@me.com <mailto:a...@me.com>> 
>>>>>>>> <mailto:a...@me.com <mailto:a...@me.com> <mailto:a...@me.com 
>>>>>>>> <mailto:a...@me.com>>>> wrote:
>>>>>>>> 
>>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 
>>>>>>>> 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine.  I tested 
>>>>>>>> it just before this email , where I discovered there is a new load 
>>>>>>>> that requires a gain adjustment on the K3s for six meters.  I 
>>>>>>>> downloaded it and installed it and made the gain adjustment.
>>>>>>>> 
>>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the 
>>>>>>>> Windows utility.
>>>>>>>> 
>>>>>>>> Just to let you know it will work great..
>>>>>>>> 
>>>>>>>> 73, Bill-AK5X
>>>>>>>> 
>>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics 
>>>>>>>>> <jstengrev...@comcast.net <mailto:jstengrev...@comcast.net> 
>>>>>>>>> <mailto:jstengrev...@comcast.net <mailto:jstengrev...@comcast.net>> 
>>>>>>>>> <mailto:jstengrev...@comcast.net 
>>>>>>>>> <mailto:jstengrev...@comcast.net><mailto:jstengrev...@comcast.net 
>>>>>>>>> <mailto:jstengrev...@comcast.net>>>> wrote:
>>>>>>>>> 
>>>>>>>>> Further to my earlier email:  The Utility does not run.  Perhaps 
>>>>>>>>> incompatible with the latest MacOS Catalina?
>>>>>>>>> 
>>>>>>>>> John
>>>>>>>>> WA1EAZ
>>>>>>>>> 
>>>>>>>>>> Begin forwarded message:
>>>>>>>>>> 
>>>>>>>>>> From: John Stengrevics <jstengrev...@comcast.net 
>>>>>>>>>> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net 
>>>>>>>>>> <mailto:jstengrev...@comcast.net>> <mailto:jstengrev...@comcast.net 
>>>>>>>>>> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net 
>>>>>>>>>> <mailto:jstengrev...@comcast.net>>>>
>>>>>>>>>> Subject: K3S Firmware Update for Mac
>>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT
>>>>>>>>>> To: Elecraft Mailer <elecraft@mailman.qth.net 
>>>>>>>>>> <mailto:elecraft@mailman.qth.net> <mailto:elecraft@mailman.qth.net 
>>>>>>>>>> <mailto:elecraft@mailman.qth.net>> <mailto:elecraft@mailman.qth.net 
>>>>>>>>>> <mailto:elecraft@mailman.qth.net> <mailto:elecraft@mailman.qth.net 
>>>>>>>>>> <mailto:elecraft@mailman.qth.net>>>>
>>>>>>>>>> Cc: donw...@embarqmail.com <mailto:donw...@embarqmail.com> 
>>>>>>>>>> <mailto:donw...@embarqmail.com <mailto:donw...@embarqmail.com>> 
>>>>>>>>>> <mailto:donw...@embarqmail.com <mailto:donw...@embarqmail.com> 
>>>>>>>>>> <mailto:donw...@embarqmail.com <mailto:donw...@embarqmail.com>>>
>>>>>>>>>> 
>>>>>>>>>> I have downloaded the latest K3S Utility.  However, I don’t see an 
>>>>>>>>>> option for updating firmware on the Utility.  
>>>>>>>>>> 
>>>>>>>>>> I’m probably overlooking something simple.  Appreciate any 
>>>>>>>>>> suggestions.
>>>>>>>>>> 
>>>>>>>>>> 73,
>>>>>>>>>> 
>>>>>>>>>> John
>>>>>>>>>> WA1EAZ
>>>>>>>>> 
>>>>>>>>> ______________________________________________________________
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>>>>>>> 
>>>>>>> ______________________________________________________________
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>>>>>>> <mailto:david.n5...@gmail.com>>>
>>>>> 
>>>>> ______________________________________________________________
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>>> 
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