Right click on said icon in the icon bar and choose “Show all windows” — the Utility’s main pane should appear alone in the middle of your screen and you should then be able to click on it and use it.
> On May 12, 2020, at 11:41 AM, John Stengrevics <[email protected]> > wrote: > > David, > > Yes, the K3 icon appears on the icon bar with a dot beneath it. Clicking it > makes K3 Utility appear at the top of the screen. Unfortunately, there’s > nothing useful there. > > John > WA!EAZ > >> On May 12, 2020, at 1:37 PM, David Herring <[email protected] >> <mailto:[email protected]>> wrote: >> >> It feels like the utility pane is just simply “hidden” (one can do that with >> command-h, why one would want to I don’t know ;-). ) Anyway, when the >> Utility is running, is there an icon with a dot under it in the icon bar >> (presumably) at the bottom of your screen? If there is, click on it and see >> if that would bring the Utility pane up. >> >>> On May 12, 2020, at 11:25 AM, John Stengrevics <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> David, >>> >>> The “About” pane does show up. It offers the user to read the agreement, >>> but NOT to agree. >>> >>> The Utility pane does NOT show up. >>> >>> Tried it from Applications but, same result. >>> >>> John >>> WA1EAZ >>> >>>> On May 12, 2020, at 1:21 PM, David Herring <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> OK, from these answers we can deduce that the app is actually running. The >>>> question is where the pane is... >>>> >>>> John, I’ve had this happen to me before on other things…so launch the >>>> utility, go up to the top and under Elecraft K3 Utility, and choose “About >>>> K3 Utility” >>>> >>>> Does the “About" pane show up anywhere? And does it bring with it the >>>> actual utility pane with it, by chance? >>>> >>>> Like I say, this has happened before where opening something else in an >>>> app makes the app show up. <shrug> Worth a shot. >>>> >>>> Regarding location of the app, yes it absolutely should be in >>>> Applications, but I just launched mine from Downloads and it still works. >>>> But moving it to Applications would be well advised. >>>> >>>> 73, >>>> >>>> David - N5DCH >>>> >>>> >>>> >>>>> On May 12, 2020, at 11:06 AM, Grant Youngman <[email protected] >>>>> <mailto:[email protected]>> wrote: >>>>> >>>>> I don’t know guys. It starts up fine here. >>>>> >>>>> Macbook Pro 2018, i7, latest Catalina. >>>>> >>>>> Grant NQ5T >>>>> >>>>>> On May 12, 2020, at 12:58 PM, John Stengrevics <[email protected] >>>>>> <mailto:[email protected]>> wrote: >>>>>> >>>>>> Thanks to all for taking the time to help. Here are answers to your >>>>>> questions: >>>>>> >>>>>> Jack W6FB >>>>>> Version 1.19.9.6 >>>>>> Several times it showed ”initiatializing” then nothing >>>>>> >>>>>> David N5DCH >>>>>> Yes, warned about running something downloaded from the web. I click >>>>>> Open, the app appears on the dock >>>>>> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb >>>>>> serial - A503xyao at 38400 bps >>>>>> >>>>>> David W4SMT >>>>>> The K3 Utility menu appears but there is very little under it: About K3 >>>>>> Utility, Services, Hide, Quit >>>>>> I’ve rebooted countless times >>>>>> >>>>>> Any other suggestions would be much appreciated. >>>>>> >>>>>> John >>>>>> WA1EAZ >>>>>> >>>>>>> On May 12, 2020, at 12:31 PM, David Fleming <[email protected] >>>>>>> <mailto:[email protected]>> wrote: >>>>>>> >>>>>>> Hi John, >>>>>>> >>>>>>> Does the K3 Utility menu appear at the top of the screen when you >>>>>>> double click the app? Are you sure you’re clicking on the actual app >>>>>>> and not the .ZIP file? >>>>>>> >>>>>>> Have you tried a reboot? The most current version (1.19.9.6) should run >>>>>>> fine on Catalina. >>>>>>> >>>>>>> David, W4SMT >>>>>>> >>>>>>> >>>>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics >>>>>>> <[email protected] <mailto:[email protected]> >>>>>>> <mailto:[email protected] <mailto:[email protected]>>> >>>>>>> wrote: >>>>>>> >>>>>>> Hi David, >>>>>>> >>>>>>> That box asking to accept terms doesn’t come up for me. >>>>>>> >>>>>>> I’ve emailed tech support again (twice yesterday) - not holding my >>>>>>> breath. >>>>>>> >>>>>>> John >>>>>>> WA1EAZ >>>>>>> >>>>>>>> On May 12, 2020, at 12:06 PM, David Herring <[email protected] >>>>>>>> <mailto:[email protected]> <mailto:[email protected] >>>>>>>> <mailto:[email protected]>>> wrote: >>>>>>>> >>>>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft >>>>>>>> website. I installed it on my macOS Catalina machine, double clicked >>>>>>>> it and it ran just fine. >>>>>>>> >>>>>>>> Initially I thought I had recreated your problem, in that when I >>>>>>>> double-clicked seemingly nothing happened, but I discovered that >>>>>>>> there is a “click to accept license terms and conditions” pane that >>>>>>>> appears under everything else on the desktop. Once I found that and >>>>>>>> accepted their terms, the app popped right up. >>>>>>>> >>>>>>>> If you just installed this app, maybe dig around under things to see >>>>>>>> if it’s waiting for input from you somewhere. >>>>>>>> >>>>>>>> Otherwise, a quick note to Elecraft support may be in order. Also I >>>>>>>> think the author of the app may monitor this reflector and might >>>>>>>> respond at some point if we don’t get it going for you before long. >>>>>>>> >>>>>>>> 73, >>>>>>>> David - N5DCH >>>>>>>> >>>>>>>> >>>>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics >>>>>>>>> <[email protected] <mailto:[email protected]> >>>>>>>>> <mailto:[email protected] <mailto:[email protected]>> >>>>>>>>> <mailto:[email protected] >>>>>>>>> <mailto:[email protected]><mailto:[email protected] >>>>>>>>> <mailto:[email protected]>>>> wrote: >>>>>>>>> >>>>>>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with >>>>>>>>> Catalina same as yours. >>>>>>>>> >>>>>>>>> I assume you just double click it? >>>>>>>>> >>>>>>>>> 73, >>>>>>>>> >>>>>>>>> John >>>>>>>>> WA1EAZ >>>>>>>>> >>>>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[email protected] >>>>>>>>>> <mailto:[email protected]> <mailto:[email protected] <mailto:[email protected]>> >>>>>>>>>> <mailto:[email protected] <mailto:[email protected]> <mailto:[email protected] >>>>>>>>>> <mailto:[email protected]>>>> wrote: >>>>>>>>>> >>>>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, >>>>>>>>>> 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested >>>>>>>>>> it just before this email , where I discovered there is a new load >>>>>>>>>> that requires a gain adjustment on the K3s for six meters. I >>>>>>>>>> downloaded it and installed it and made the gain adjustment. >>>>>>>>>> >>>>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the >>>>>>>>>> Windows utility. >>>>>>>>>> >>>>>>>>>> Just to let you know it will work great.. >>>>>>>>>> >>>>>>>>>> 73, Bill-AK5X >>>>>>>>>> >>>>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics >>>>>>>>>>> <[email protected] <mailto:[email protected]> >>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]>> >>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>> <mailto:[email protected]><mailto:[email protected] >>>>>>>>>>> <mailto:[email protected]>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Further to my earlier email: The Utility does not run. Perhaps >>>>>>>>>>> incompatible with the latest MacOS Catalina? >>>>>>>>>>> >>>>>>>>>>> John >>>>>>>>>>> WA1EAZ >>>>>>>>>>> >>>>>>>>>>>> Begin forwarded message: >>>>>>>>>>>> >>>>>>>>>>>> From: John Stengrevics <[email protected] >>>>>>>>>>>> <mailto:[email protected]> <mailto:[email protected] >>>>>>>>>>>> <mailto:[email protected]>> >>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]> >>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>> <mailto:[email protected]>>>> >>>>>>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>>>>>> To: Elecraft Mailer <[email protected] >>>>>>>>>>>> <mailto:[email protected]> <mailto:[email protected] >>>>>>>>>>>> <mailto:[email protected]>> >>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]> >>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>> <mailto:[email protected]>>>> >>>>>>>>>>>> Cc: [email protected] <mailto:[email protected]> >>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]>> >>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]> >>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]>>> >>>>>>>>>>>> >>>>>>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an >>>>>>>>>>>> option for updating firmware on the Utility. >>>>>>>>>>>> >>>>>>>>>>>> I’m probably overlooking something simple. Appreciate any >>>>>>>>>>>> suggestions. >>>>>>>>>>>> >>>>>>>>>>>> 73, >>>>>>>>>>>> >>>>>>>>>>>> John >>>>>>>>>>>> WA1EAZ >>>>>>>>>>> >>>>>>>>>>> ______________________________________________________________ >>>>>>>>>>> Elecraft mailing list >>>>>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft >>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft> >>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft >>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft >>>>>>>>>>> >>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft >>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>>>>> Help: http://mailman.qth.net/mmfaq.htm >>>>>>>>>>> <http://mailman.qth.net/mmfaq.htm> >>>>>>>>>>> <http://mailman.qth.net/mmfaq.htm >>>>>>>>>>> <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm >>>>>>>>>>> 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