David, If I try to click on anything in the Utility pane, it immediately disappears.
The lower box shows: Elecraft K3 Utility OS X Rev 1.19.9.6 OS X Version 10.15.4 K3 MCU Revision 05.60. RS - 232 Speed 38400 bps John WA1EAZ > On May 12, 2020, at 1:47 PM, David Herring <[email protected]> wrote: > > Right click on said icon in the icon bar and choose “Show all windows” — the > Utility’s main pane should appear alone in the middle of your screen and you > should then be able to click on it and use it. > > >> On May 12, 2020, at 11:41 AM, John Stengrevics <[email protected] >> <mailto:[email protected]>> wrote: >> >> David, >> >> Yes, the K3 icon appears on the icon bar with a dot beneath it. Clicking it >> makes K3 Utility appear at the top of the screen. Unfortunately, there’s >> nothing useful there. >> >> John >> WA!EAZ >> >>> On May 12, 2020, at 1:37 PM, David Herring <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> It feels like the utility pane is just simply “hidden” (one can do that >>> with command-h, why one would want to I don’t know ;-). ) Anyway, when the >>> Utility is running, is there an icon with a dot under it in the icon bar >>> (presumably) at the bottom of your screen? If there is, click on it and see >>> if that would bring the Utility pane up. >>> >>>> On May 12, 2020, at 11:25 AM, John Stengrevics <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> David, >>>> >>>> The “About” pane does show up. It offers the user to read the agreement, >>>> but NOT to agree. >>>> >>>> The Utility pane does NOT show up. >>>> >>>> Tried it from Applications but, same result. >>>> >>>> John >>>> WA1EAZ >>>> >>>>> On May 12, 2020, at 1:21 PM, David Herring <[email protected] >>>>> <mailto:[email protected]>> wrote: >>>>> >>>>> OK, from these answers we can deduce that the app is actually running. >>>>> The question is where the pane is... >>>>> >>>>> John, I’ve had this happen to me before on other things…so launch the >>>>> utility, go up to the top and under Elecraft K3 Utility, and choose >>>>> “About K3 Utility” >>>>> >>>>> Does the “About" pane show up anywhere? And does it bring with it the >>>>> actual utility pane with it, by chance? >>>>> >>>>> Like I say, this has happened before where opening something else in an >>>>> app makes the app show up. <shrug> Worth a shot. >>>>> >>>>> Regarding location of the app, yes it absolutely should be in >>>>> Applications, but I just launched mine from Downloads and it still works. >>>>> But moving it to Applications would be well advised. >>>>> >>>>> 73, >>>>> >>>>> David - N5DCH >>>>> >>>>> >>>>> >>>>>> On May 12, 2020, at 11:06 AM, Grant Youngman <[email protected] >>>>>> <mailto:[email protected]>> wrote: >>>>>> >>>>>> I don’t know guys. It starts up fine here. >>>>>> >>>>>> Macbook Pro 2018, i7, latest Catalina. >>>>>> >>>>>> Grant NQ5T >>>>>> >>>>>>> On May 12, 2020, at 12:58 PM, John Stengrevics >>>>>>> <[email protected] <mailto:[email protected]>> wrote: >>>>>>> >>>>>>> Thanks to all for taking the time to help. Here are answers to your >>>>>>> questions: >>>>>>> >>>>>>> Jack W6FB >>>>>>> Version 1.19.9.6 >>>>>>> Several times it showed ”initiatializing” then nothing >>>>>>> >>>>>>> David N5DCH >>>>>>> Yes, warned about running something downloaded from the web. I click >>>>>>> Open, the app appears on the dock >>>>>>> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on >>>>>>> usb serial - A503xyao at 38400 bps >>>>>>> >>>>>>> David W4SMT >>>>>>> The K3 Utility menu appears but there is very little under it: About >>>>>>> K3 Utility, Services, Hide, Quit >>>>>>> I’ve rebooted countless times >>>>>>> >>>>>>> Any other suggestions would be much appreciated. >>>>>>> >>>>>>> John >>>>>>> WA1EAZ >>>>>>> >>>>>>>> On May 12, 2020, at 12:31 PM, David Fleming <[email protected] >>>>>>>> <mailto:[email protected]>> wrote: >>>>>>>> >>>>>>>> Hi John, >>>>>>>> >>>>>>>> Does the K3 Utility menu appear at the top of the screen when you >>>>>>>> double click the app? Are you sure you’re clicking on the actual app >>>>>>>> and not the .ZIP file? >>>>>>>> >>>>>>>> Have you tried a reboot? The most current version (1.19.9.6) should >>>>>>>> run fine on Catalina. >>>>>>>> >>>>>>>> David, W4SMT >>>>>>>> >>>>>>>> >>>>>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics >>>>>>>> <[email protected] <mailto:[email protected]> >>>>>>>> <mailto:[email protected] <mailto:[email protected]>>> >>>>>>>> wrote: >>>>>>>> >>>>>>>> Hi David, >>>>>>>> >>>>>>>> That box asking to accept terms doesn’t come up for me. >>>>>>>> >>>>>>>> I’ve emailed tech support again (twice yesterday) - not holding my >>>>>>>> breath. >>>>>>>> >>>>>>>> John >>>>>>>> WA1EAZ >>>>>>>> >>>>>>>>> On May 12, 2020, at 12:06 PM, David Herring <[email protected] >>>>>>>>> <mailto:[email protected]> <mailto:[email protected] >>>>>>>>> <mailto:[email protected]>>> wrote: >>>>>>>>> >>>>>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft >>>>>>>>> website. I installed it on my macOS Catalina machine, double clicked >>>>>>>>> it and it ran just fine. >>>>>>>>> >>>>>>>>> Initially I thought I had recreated your problem, in that when I >>>>>>>>> double-clicked seemingly nothing happened, but I discovered that >>>>>>>>> there is a “click to accept license terms and conditions” pane that >>>>>>>>> appears under everything else on the desktop. Once I found that and >>>>>>>>> accepted their terms, the app popped right up. >>>>>>>>> >>>>>>>>> If you just installed this app, maybe dig around under things to see >>>>>>>>> if it’s waiting for input from you somewhere. >>>>>>>>> >>>>>>>>> Otherwise, a quick note to Elecraft support may be in order. Also I >>>>>>>>> think the author of the app may monitor this reflector and might >>>>>>>>> respond at some point if we don’t get it going for you before long. >>>>>>>>> >>>>>>>>> 73, >>>>>>>>> David - N5DCH >>>>>>>>> >>>>>>>>> >>>>>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics >>>>>>>>>> <[email protected] <mailto:[email protected]> >>>>>>>>>> <mailto:[email protected] <mailto:[email protected]>> >>>>>>>>>> <mailto:[email protected] >>>>>>>>>> <mailto:[email protected]><mailto:[email protected] >>>>>>>>>> <mailto:[email protected]>>>> wrote: >>>>>>>>>> >>>>>>>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro >>>>>>>>>> with Catalina same as yours. >>>>>>>>>> >>>>>>>>>> I assume you just double click it? >>>>>>>>>> >>>>>>>>>> 73, >>>>>>>>>> >>>>>>>>>> John >>>>>>>>>> WA1EAZ >>>>>>>>>> >>>>>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[email protected] >>>>>>>>>>> <mailto:[email protected]> <mailto:[email protected] <mailto:[email protected]>> >>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]> <mailto:[email protected] >>>>>>>>>>> <mailto:[email protected]>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, >>>>>>>>>>> 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I >>>>>>>>>>> tested it just before this email , where I discovered there is a >>>>>>>>>>> new load that requires a gain adjustment on the K3s for six meters. >>>>>>>>>>> I downloaded it and installed it and made the gain adjustment. >>>>>>>>>>> >>>>>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the >>>>>>>>>>> Windows utility. >>>>>>>>>>> >>>>>>>>>>> Just to let you know it will work great.. >>>>>>>>>>> >>>>>>>>>>> 73, Bill-AK5X >>>>>>>>>>> >>>>>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics >>>>>>>>>>>> <[email protected] <mailto:[email protected]> >>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>> <mailto:[email protected]>> >>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>> <mailto:[email protected]><mailto:[email protected] >>>>>>>>>>>> <mailto:[email protected]>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Further to my earlier email: The Utility does not run. Perhaps >>>>>>>>>>>> incompatible with the latest MacOS Catalina? >>>>>>>>>>>> >>>>>>>>>>>> John >>>>>>>>>>>> WA1EAZ >>>>>>>>>>>> >>>>>>>>>>>>> Begin forwarded message: >>>>>>>>>>>>> >>>>>>>>>>>>> From: John Stengrevics <[email protected] >>>>>>>>>>>>> <mailto:[email protected]> >>>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>>> <mailto:[email protected]>> >>>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>>> <mailto:[email protected]> >>>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>>> <mailto:[email protected]>>>> >>>>>>>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>>>>>>> To: Elecraft Mailer <[email protected] >>>>>>>>>>>>> <mailto:[email protected]> >>>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>>> <mailto:[email protected]>> >>>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>>> <mailto:[email protected]> >>>>>>>>>>>>> <mailto:[email protected] >>>>>>>>>>>>> <mailto:[email protected]>>>> >>>>>>>>>>>>> Cc: [email protected] <mailto:[email protected]> >>>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]>> >>>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]> >>>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]>>> >>>>>>>>>>>>> >>>>>>>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see >>>>>>>>>>>>> an option for updating firmware on the Utility. >>>>>>>>>>>>> >>>>>>>>>>>>> I’m probably overlooking something simple. Appreciate any >>>>>>>>>>>>> suggestions. >>>>>>>>>>>>> >>>>>>>>>>>>> 73, >>>>>>>>>>>>> >>>>>>>>>>>>> John >>>>>>>>>>>>> WA1EAZ >>>>>>>>>>>> >>>>>>>>>>>> ______________________________________________________________ >>>>>>>>>>>> Elecraft mailing list >>>>>>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft >>>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft> >>>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft >>>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft >>>>>>>>>>>> >>>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft >>>>>>>>>>>> <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>>>>>> Help: http://mailman.qth.net/mmfaq.htm >>>>>>>>>>>> <http://mailman.qth.net/mmfaq.htm> >>>>>>>>>>>> <http://mailman.qth.net/mmfaq.htm >>>>>>>>>>>> <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm >>>>>>>>>>>> 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