David,

Yes, the K3 icon appears on the icon bar with a dot beneath it.  Clicking it 
makes K3 Utility appear at the top of the screen.  Unfortunately, there’s 
nothing useful there.

John
WA!EAZ

> On May 12, 2020, at 1:37 PM, David Herring <[email protected]> wrote:
> 
> It feels like the utility pane is just simply “hidden” (one can do that with 
> command-h, why one would want to I don’t know ;-). ) Anyway, when the Utility 
> is running, is there an icon with a dot under it in the icon bar (presumably) 
> at the bottom of your screen? If there is, click on it and see if that would 
> bring the Utility pane up.
> 
>> On May 12, 2020, at 11:25 AM, John Stengrevics <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> David,
>> 
>> The “About” pane does show up.  It offers the user to read the agreement, 
>> but NOT to agree.
>> 
>> The Utility pane does NOT show up.
>> 
>> Tried it from Applications but, same result.
>> 
>> John
>> WA1EAZ
>> 
>>> On May 12, 2020, at 1:21 PM, David Herring <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> OK, from these answers we can deduce that the app is actually running. The 
>>> question is where the pane is...
>>> 
>>> John, I’ve had this happen to me before on other things…so launch the 
>>> utility, go up to the top and under Elecraft K3 Utility, and choose “About 
>>> K3 Utility”
>>> 
>>> Does the “About" pane show up anywhere? And does it bring with it the 
>>> actual utility pane with it, by chance? 
>>> 
>>> Like I say, this has happened before where opening something else in an app 
>>> makes the app show up. <shrug> Worth a shot.
>>> 
>>> Regarding location of the app, yes it absolutely should be in Applications, 
>>> but I just launched mine from Downloads and it still works. But moving it 
>>> to Applications would be well advised.
>>> 
>>> 73,
>>> 
>>> David - N5DCH
>>> 
>>>  
>>> 
>>>> On May 12, 2020, at 11:06 AM, Grant Youngman <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> 
>>>> I don’t know guys.  It starts up fine here. 
>>>> 
>>>> Macbook Pro 2018, i7, latest Catalina.
>>>> 
>>>> Grant NQ5T
>>>> 
>>>>> On May 12, 2020, at 12:58 PM, John Stengrevics <[email protected] 
>>>>> <mailto:[email protected]>> wrote:
>>>>> 
>>>>> Thanks to all for taking the time to help.  Here are answers to your 
>>>>> questions:
>>>>> 
>>>>> Jack W6FB 
>>>>> Version 1.19.9.6
>>>>> Several times it showed ”initiatializing” then nothing
>>>>> 
>>>>> David  N5DCH
>>>>> Yes, warned about running something downloaded from the web.   I click 
>>>>> Open, the app appears on the dock
>>>>> Right click on the app:  Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb 
>>>>> serial - A503xyao at 38400 bps
>>>>> 
>>>>> David  W4SMT
>>>>> The K3 Utility menu appears but there is very little under it:  About K3 
>>>>> Utility, Services, Hide, Quit
>>>>> I’ve rebooted countless times
>>>>> 
>>>>> Any other suggestions would be much appreciated.
>>>>> 
>>>>> John
>>>>> WA1EAZ
>>>>> 
>>>>>> On May 12, 2020, at 12:31 PM, David Fleming <[email protected] 
>>>>>> <mailto:[email protected]>> wrote:
>>>>>> 
>>>>>> Hi John,
>>>>>> 
>>>>>> Does the K3 Utility menu appear at the top of the screen when you double 
>>>>>> click the app? Are you sure you’re clicking on the actual app and not 
>>>>>> the .ZIP file?
>>>>>> 
>>>>>> Have you tried a reboot? The most current version (1.19.9.6) should run 
>>>>>> fine on Catalina. 
>>>>>> 
>>>>>> David, W4SMT
>>>>>> 
>>>>>> 
>>>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics 
>>>>>> <[email protected] <mailto:[email protected]> 
>>>>>> <mailto:[email protected] <mailto:[email protected]>>> 
>>>>>> wrote:
>>>>>> 
>>>>>> Hi David,
>>>>>> 
>>>>>> That box asking to accept terms doesn’t come up for me.
>>>>>> 
>>>>>> I’ve emailed tech support again (twice yesterday) - not holding my 
>>>>>> breath.
>>>>>> 
>>>>>> John
>>>>>> WA1EAZ
>>>>>> 
>>>>>>> On May 12, 2020, at 12:06 PM, David Herring <[email protected] 
>>>>>>> <mailto:[email protected]> <mailto:[email protected] 
>>>>>>> <mailto:[email protected]>>> wrote:
>>>>>>> 
>>>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft 
>>>>>>> website. I installed it on my macOS Catalina machine, double clicked it 
>>>>>>> and it ran just fine. 
>>>>>>> 
>>>>>>> Initially I thought I had recreated your problem, in that when I 
>>>>>>> double-clicked seemingly nothing happened,  but I discovered that there 
>>>>>>> is a “click to accept license terms and conditions” pane that appears 
>>>>>>> under everything else on the desktop. Once I found that and accepted 
>>>>>>> their terms, the app popped right up. 
>>>>>>> 
>>>>>>> If you just installed this app, maybe dig around under things to see if 
>>>>>>> it’s waiting for input from you somewhere. 
>>>>>>> 
>>>>>>> Otherwise, a quick note to Elecraft support may be in order.  Also I 
>>>>>>> think the author of the app may monitor this reflector and might 
>>>>>>> respond at some point if we don’t get it going for you before long.
>>>>>>> 
>>>>>>> 73,
>>>>>>> David - N5DCH
>>>>>>> 
>>>>>>> 
>>>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics 
>>>>>>>> <[email protected] <mailto:[email protected]> 
>>>>>>>> <mailto:[email protected] <mailto:[email protected]>> 
>>>>>>>> <mailto:[email protected] 
>>>>>>>> <mailto:[email protected]><mailto:[email protected] 
>>>>>>>> <mailto:[email protected]>>>> wrote:
>>>>>>>> 
>>>>>>>> Thanks Bill.  That’s really odd.  It won’t run on my MacBook Pro with 
>>>>>>>> Catalina same as yours.  
>>>>>>>> 
>>>>>>>> I assume you just double click it?
>>>>>>>> 
>>>>>>>> 73,
>>>>>>>> 
>>>>>>>> John
>>>>>>>> WA1EAZ
>>>>>>>> 
>>>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[email protected] 
>>>>>>>>> <mailto:[email protected]> <mailto:[email protected] <mailto:[email protected]>> 
>>>>>>>>> <mailto:[email protected] <mailto:[email protected]> <mailto:[email protected] 
>>>>>>>>> <mailto:[email protected]>>>> wrote:
>>>>>>>>> 
>>>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 
>>>>>>>>> 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine.  I tested 
>>>>>>>>> it just before this email , where I discovered there is a new load 
>>>>>>>>> that requires a gain adjustment on the K3s for six meters.  I 
>>>>>>>>> downloaded it and installed it and made the gain adjustment.
>>>>>>>>> 
>>>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the 
>>>>>>>>> Windows utility.
>>>>>>>>> 
>>>>>>>>> Just to let you know it will work great..
>>>>>>>>> 
>>>>>>>>> 73, Bill-AK5X
>>>>>>>>> 
>>>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics 
>>>>>>>>>> <[email protected] <mailto:[email protected]> 
>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]>> 
>>>>>>>>>> <mailto:[email protected] 
>>>>>>>>>> <mailto:[email protected]><mailto:[email protected] 
>>>>>>>>>> <mailto:[email protected]>>>> wrote:
>>>>>>>>>> 
>>>>>>>>>> Further to my earlier email:  The Utility does not run.  Perhaps 
>>>>>>>>>> incompatible with the latest MacOS Catalina?
>>>>>>>>>> 
>>>>>>>>>> John
>>>>>>>>>> WA1EAZ
>>>>>>>>>> 
>>>>>>>>>>> Begin forwarded message:
>>>>>>>>>>> 
>>>>>>>>>>> From: John Stengrevics <[email protected] 
>>>>>>>>>>> <mailto:[email protected]> <mailto:[email protected] 
>>>>>>>>>>> <mailto:[email protected]>> <mailto:[email protected] 
>>>>>>>>>>> <mailto:[email protected]> <mailto:[email protected] 
>>>>>>>>>>> <mailto:[email protected]>>>>
>>>>>>>>>>> Subject: K3S Firmware Update for Mac
>>>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT
>>>>>>>>>>> To: Elecraft Mailer <[email protected] 
>>>>>>>>>>> <mailto:[email protected]> <mailto:[email protected] 
>>>>>>>>>>> <mailto:[email protected]>> <mailto:[email protected] 
>>>>>>>>>>> <mailto:[email protected]> <mailto:[email protected] 
>>>>>>>>>>> <mailto:[email protected]>>>>
>>>>>>>>>>> Cc: [email protected] <mailto:[email protected]> 
>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]>> 
>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]> 
>>>>>>>>>>> <mailto:[email protected] <mailto:[email protected]>>>
>>>>>>>>>>> 
>>>>>>>>>>> I have downloaded the latest K3S Utility.  However, I don’t see an 
>>>>>>>>>>> option for updating firmware on the Utility.  
>>>>>>>>>>> 
>>>>>>>>>>> I’m probably overlooking something simple.  Appreciate any 
>>>>>>>>>>> suggestions.
>>>>>>>>>>> 
>>>>>>>>>>> 73,
>>>>>>>>>>> 
>>>>>>>>>>> John
>>>>>>>>>>> WA1EAZ
>>>>>>>>>> 
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