What directory is the app located in? If on the desktop, move it to the Applications folder. In Catalina certain directories are restricted - you have to give permission to access files there. This sounds like the app is unable to access some of its resources.
By the way, you have two of us who are associated with Elecraft involved now. W4SMT is the application author. He knows the app inside and out. 73, Jack, W6FB > On May 12, 2020, at 9:58 AM, John Stengrevics <jstengrev...@comcast.net> > wrote: > > Thanks to all for taking the time to help. Here are answers to your > questions: > > Jack W6FB > Version 1.19.9.6 > Several times it showed ”initiatializing” then nothing > > David N5DCH > Yes, warned about running something downloaded from the web. I click Open, > the app appears on the dock > Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb > serial - A503xyao at 38400 bps > > David W4SMT > The K3 Utility menu appears but there is very little under it: About K3 > Utility, Services, Hide, Quit > I’ve rebooted countless times > > Any other suggestions would be much appreciated. > > John > WA1EAZ > >> On May 12, 2020, at 12:31 PM, David Fleming <df...@yahoo.com >> <mailto:df...@yahoo.com>> wrote: >> >> Hi John, >> >> Does the K3 Utility menu appear at the top of the screen when you double >> click the app? Are you sure you’re clicking on the actual app and not the >> .ZIP file? >> >> Have you tried a reboot? The most current version (1.19.9.6) should run fine >> on Catalina. >> >> David, W4SMT >> >> >> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics >> <jstengrev...@comcast.net <mailto:jstengrev...@comcast.net>> wrote: >> >> Hi David, >> >> That box asking to accept terms doesn’t come up for me. >> >> I’ve emailed tech support again (twice yesterday) - not holding my breath. >> >> John >> WA1EAZ >> >> > On May 12, 2020, at 12:06 PM, David Herring <david.n5...@gmail.com >> > <mailto:david.n5...@gmail.com>> wrote: >> > >> > I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft >> > website. I installed it on my macOS Catalina machine, double clicked it >> > and it ran just fine. >> > >> > Initially I thought I had recreated your problem, in that when I >> > double-clicked seemingly nothing happened, but I discovered that there is >> > a “click to accept license terms and conditions” pane that appears under >> > everything else on the desktop. Once I found that and accepted their >> > terms, the app popped right up. >> > >> > If you just installed this app, maybe dig around under things to see if >> > it’s waiting for input from you somewhere. >> > >> > Otherwise, a quick note to Elecraft support may be in order. Also I think >> > the author of the app may monitor this reflector and might respond at some >> > point if we don’t get it going for you before long. >> > >> > 73, >> > David - N5DCH >> > >> > >> >> On May 12, 2020, at 9:29 AM, John Stengrevics <jstengrev...@comcast.net >> >> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net >> >> <mailto:jstengrev...@comcast.net>>> wrote: >> >> >> >> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with >> >> Catalina same as yours. >> >> >> >> I assume you just double click it? >> >> >> >> 73, >> >> >> >> John >> >> WA1EAZ >> >> >> >>> On May 12, 2020, at 11:12 AM, William Hammond <a...@me.com >> >>> <mailto:a...@me.com> <mailto:a...@me.com <mailto:a...@me.com>>> wrote: >> >>> >> >>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 >> >>> Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just >> >>> before this email , where I discovered there is a new load that requires >> >>> a gain adjustment on the K3s for six meters. I downloaded it and >> >>> installed it and made the gain adjustment. >> >>> >> >>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the >> >>> Windows utility. >> >>> >> >>> Just to let you know it will work great.. >> >>> >> >>> 73, Bill-AK5X >> >>> >> >>>> On May 12, 2020, at 8:33 AM, John Stengrevics <jstengrev...@comcast.net >> >>>> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net >> >>>> <mailto:jstengrev...@comcast.net>>> wrote: >> >>>> >> >>>> Further to my earlier email: The Utility does not run. Perhaps >> >>>> incompatible with the latest MacOS Catalina? >> >>>> >> >>>> John >> >>>> WA1EAZ >> >>>> >> >>>>> Begin forwarded message: >> >>>>> >> >>>>> From: John Stengrevics <jstengrev...@comcast.net >> >>>>> <mailto:jstengrev...@comcast.net> <mailto:jstengrev...@comcast.net >> >>>>> <mailto:jstengrev...@comcast.net>>> >> >>>>> Subject: K3S Firmware Update for Mac >> >>>>> Date: May 12, 2020 at 8:55:33 AM EDT >> >>>>> To: Elecraft Mailer <elecraft@mailman.qth.net >> >>>>> <mailto:elecraft@mailman.qth.net> <mailto:elecraft@mailman.qth.net >> >>>>> <mailto:elecraft@mailman.qth.net>>> >> >>>>> Cc: donw...@embarqmail.com <mailto:donw...@embarqmail.com> >> >>>>> <mailto:donw...@embarqmail.com <mailto:donw...@embarqmail.com>> >> >>>>> >> >>>>> I have downloaded the latest K3S Utility. However, I don’t see an >> >>>>> option for updating firmware on the Utility. >> >>>>> >> >>>>> I’m probably overlooking something simple. Appreciate any suggestions. >> >>>>> >> >>>>> 73, >> >>>>> >> >>>>> John >> >>>>> WA1EAZ >> >>>> >> >>>> ______________________________________________________________ >> >>>> Elecraft mailing list >> >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> >>>> <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft >> >>>> <http://mailman.qth.net/mailman/listinfo/elecraft>> >> >>>> Help: http://mailman.qth.net/mmfaq.htm >> >>>> <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm >> >>>> <http://mailman.qth.net/mmfaq.htm>> >> >>>> Post: mailto:Elecraft@mailman.qth.net <mailto:Elecraft@mailman.qth.net> >> >>>> <mailto:Elecraft@mailman.qth.net <mailto:Elecraft@mailman.qth.net>> >> >> >>>> >> >>>> This list hosted by: http://www.qsl.net >> >>>> <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> >> >>>> Please help support this email list: http://www.qsl.net/donate.html >> >>>> <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html >> >>>> <http://www.qsl.net/donate.html>> >> >>>> Message delivered to a...@mac.com <mailto:a...@mac.com> >> >>>> <mailto:a...@mac.com <mailto:a...@mac.com>> >> >>> >> >> >> >> ______________________________________________________________ >> >> Elecraft mailing list >> >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> >> <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft >> >> <http://mailman.qth.net/mailman/listinfo/elecraft>> >> >> Help: http://mailman.qth.net/mmfaq.htm >> >> <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm >> >> <http://mailman.qth.net/mmfaq.htm>> >> >> Post: mailto:Elecraft@mailman.qth.net <mailto:Elecraft@mailman.qth.net> >> >> <mailto:Elecraft@mailman.qth.net <mailto:Elecraft@mailman.qth.net>> >> >> >> >> This list hosted by: http://www.qsl.net >> >> <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> >> >> Please help support this email list: http://www.qsl.net/donate.html >> >> <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html >> >> <http://www.qsl.net/donate.html>> >> >> Message delivered to david.n5...@gmail.com <mailto:david.n5...@gmail.com> >> >> <mailto:david.n5...@gmail.com <mailto:david.n5...@gmail.com>> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> <http://mailman.qth.net/mailman/listinfo/elecraft> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >> Post: mailto:Elecraft@mailman.qth.net <mailto:Elecraft@mailman.qth.net> >> >> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >> Please help support this email list: http://www.qsl.net/donate.html >> <http://www.qsl.net/donate.html> >> Message delivered to df...@yahoo.com <mailto:df...@yahoo.com> ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
