>Recently I told my cable people that I am getting "Server is busy, try 
>again in a few minutes" or, "Mailbox is unavailable, try again in a few 
>minutes".....Now what could be clearer than that?
>They told me I needed to log in with OE, because that would give them an 
>error message they "could understand".
>I went ballistic--- what part of BUSY don't you understand? I said....
>The matter was never resolved and I now get these errors, and it's been 
>just since mediaone went to attbi.

The funny thing is... those are server assigned errors (there is probably 
a number before those errors). So the "non-understandable" message is one 
that THEY assigned.

Also, because this is a server side message, OE will report the EXACT 
same thing (except OE will probably also tag its own error code on to it, 
which is more than likely what they are looking for... because their 
database of problems will reference the OE error number. This is the 
greatest problem I have with tech support. These are people that usually 
barely know how to use a computer themselves, and if your problem isn't 
in their database right in front of them, they can't help you... and will 
usually try to tell you the problem is entirely on your end, and your 
fault).

I hate tech support... they are the most useless breed of people (ironic 
really, since it is one of the things I do for a living)

-chris
<http://www.mythtech.net>

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