>Same thing mail and mail....in other words, it's a good as saying to me >"we know you said you are using those mail.attbi.com settings with your >email app but because we can't figure out what is wrong it can't be true >and YOU must be mistaken about it and have something else there >instead........"
But your error isn't in reaching the server, it is in logging into the server. What is the username setup they have told you to use. Are you sure what you have is correct. Are you sure about the password. I'm showing 4 different servers that respond to mail.attbi.com. Have you tried hitting them via the IP address rather than DNS? Maybe one of the 4 is broken. The following is the result of an A record lookup: mail.attbi.com 216.148.227.71 mail.attbi.com 204.127.202.7 mail.attbi.com 63.240.76.7 mail.attbi.com 204.127.198.7 I can't telnet to any of the above, so it looks like they have IP blocking on. Maybe something is screwed up in their IP filters and is partially blocking you from connecting. You won't know until you can get past the "We only support OE", and the only way to do that is... try OE. >This is a case of their server hiccoughing but them not wanting to admit >it. Possibly... but for sake of argument, you need to try OE to see what happens. Does it issue the same errors or can it connect? It seems odd that the server would STILL be down this whole time for you. If in fact it was this unreliable, other users would be complaining as well. Its very possible that something is in fact screwed up with the Emailer settings (you could have a stray, non printable character in there. Visually it will look ok, but to the server it will be a totally different logon). Sometimes you have to take a step back, know that what you are doing is right... but second guess yourself anyway. Heck, I just spent the last two days trying to get a CD ROM drive to work on a PC correctly. Everything that was going wrong was screaming to me that I had a Master/Slave conflict between the CD and the HDD. I knew I had the jumpers right... I can jumper these things in my sleep... I couldn't possibly have made a mistake. But, I double checked them anyway. And they WERE right... but... since I was willing to 2nd guess what I knew to be true, I examined the jumpers again... and found that the one on the CD had a bent connector as was making poor contact. As a result, the CD was randomly switching from Slave to Single mode as the jumper made and lost contact. I would STILL be fighting it if I hadn't been willing to admit that, as right as I knew I was, I am fallible, and could have made an error. And beyond that, other influences can get in the way and cause an error that I just didn't notice on the first 10 passes. So what it really boils down to is... you are correct, you have your settings right... but when everyone at Tech Support tells you to try it with OE... humor them, and give it a whirl. At least that way when it fails, they can't brush you off by telling you Emailer isn't supported. And in the process you might get lucky... you might notice something that you missed the first time around. -chris <http://www.mythtech.net> ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
